Xsens Dot not connecting to the Server WebApp

[dt1111]

Hello,

I've been trying to connect the xsens dot to the webapp server unsuccessfully. I'm able to scan the sensors successfully. But I haven't managed to connect them all. Only once I was able to connect 1 sensor but then when I clicked in the button to gather data, the server app didn't react.

I'm running this in a windows 10 computer

Have you encountered this problem? If yes, how did you solve it?

Thank you

[naveenkumar2095]

upgrade dots using xsens app

[dt1111]

Thank you, I already did it and sent an email to support showing in a video how the problem still persists. Any additional ideas?

[gnixob]

Hi, our support team have not received your video, could you send again or maybe just add some screenshots here. Thanks!

[dt1111]

I sent it to Alessandro, who saw it (you might want to discuss it with him). Otherwise, could you provide me with an email so that I can send it to you again? Thanks!

[gnixob]

Sorry but Alessandro is on holidays. With the new function in GitHub, you can directly drag and drop the video here.