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Too many downloads Fail #36

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Wim1975 opened this issue Oct 12, 2020 · 9 comments
Closed

Too many downloads Fail #36

Wim1975 opened this issue Oct 12, 2020 · 9 comments

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@Wim1975
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Wim1975 commented Oct 12, 2020

First of all. Thank you for the update for folder and file naming Yaronzz !
This is already much better than before ! {ArtistName} is however not replaced in the folder name, only in the trackname. But that's not so important now...

The downloading had already some issues in previous release
(showing multiple "getStreams...") but that became worse now :

example
https://tidal.com/browse/album/102613203

image

It shows "getStream..." and then "Start..." at song 7 but then nothing happens... (I checked and the file is even not created so I assume there is something wrong with getting the start of streaming !?)
Also when pressing cancel/retry button it shows "Start..." (or "WAIT") and nothing happens. (I retried multiple times, it never works and I checked the track on Tidal, it's a HIFI flac). I could rip this track in a previous version so I don't know what is going on.

After a few minutes the program shows ERR and goes to the next track. At track 11 and 13 the same problem comes up. I see no logical explanation for this. The program is now also quite useless because of the extremely long waiting times and too many fails of tracks.

P.S. The CD also exists as a master version ripping that one has the same problems (MQA track 7, 10, ... here).
https://tidal.com/browse/album/102638743

PLS a Good fix for this please ! If not immediately possible... can you make the downloading work like before ? It wasn't perfect then neither, but at least it didn't hang.

Thank you.

@mauriva
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mauriva commented Oct 12, 2020

I don't know if the problem is the same, but I ask if you can add in the gui version more information about downloading error.
With the last 1.2.0.5 I'm trying to download this album:
https://tidal.com/browse/album/5750274
but I got ERR on all tracks, but I can not understand what ERR stands for...
Thank you!

@Wim1975
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Author

Wim1975 commented Oct 12, 2020

I don't know if the problem is the same, but I ask if you can add in the gui version more information about downloading error.
With the last 1.2.0.5 I'm trying to download this album:
https://tidal.com/browse/album/5750274
but I got ERR on all tracks, but I can not understand what ERR stands for...
Thank you!

That is another issue... you simply cannot download Normal or High quality tracks (yet). They have to be HiFi or Master (MQA) flacs.

@Wim1975
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Wim1975 commented Oct 12, 2020

AHA !!!
The downloads fail when the extra version info contain characters like "," "/" etc.
That could explain why the files are not even created in the first place... they contain illegal characters !
PLEASE A NEW VERSION THAT SOLVES THIS as A LOT of downloads will fail otherwise !
So ... replace all illegal characters with '-' please !!!

@mauriva
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mauriva commented Oct 12, 2020

That is another issue... you simply cannot download Normal or High quality tracks (yet). They have to be HiFi or Master (MQA) flacs.

So a little log is wellcome to know why a song can't be downlaoded.

@yaronzz
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Owner

yaronzz commented Oct 12, 2020

I don't know if the problem is the same, but I ask if you can add in the gui version more information about downloading error.
With the last 1.2.0.5 I'm trying to download this album:
https://tidal.com/browse/album/5750274
but I got ERR on all tracks, but I can not understand what ERR stands for...
Thank you!

Please describe clearly, what err? Are there any screenshots? How to reappear

@mauriva
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mauriva commented Oct 12, 2020

I don't know if the problem is the same, but I ask if you can add in the gui version more information about downloading error.
With the last 1.2.0.5 I'm trying to download this album:
https://tidal.com/browse/album/5750274
but I got ERR on all tracks, but I can not understand what ERR stands for...
Thank you!

Please describe clearly, what err? Are there any screenshots? How to reappear

immagine
When I try to download the album linked above I got this screen.
No more information about the error. Only ERR and nothing else.
I got an HiFi subscrition.

@yaronzz
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Owner

yaronzz commented Oct 12, 2020

I don't know if the problem is the same, but I ask if you can add in the gui version more information about downloading error.
With the last 1.2.0.5 I'm trying to download this album:
https://tidal.com/browse/album/5750274
but I got ERR on all tracks, but I can not understand what ERR stands for...
Thank you!

Please describe clearly, what err? Are there any screenshots? How to reappear

immagine
When I try to download the album linked above I got this screen.
No more information about the error. Only ERR and nothing else.
I got an HiFi subscrition.

remove “C:\Users\YOUR-NAME\Documents\Tidal-gui\data” and try again

@yaronzz
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Owner

yaronzz commented Oct 12, 2020

First of all. Thank you for the update for folder and file naming Yaronzz !
This is already much better than before ! {ArtistName} is however not replaced in the folder name, only in the trackname. But that's not so important now...

The downloading had already some issues in previous release
(showing multiple "getStreams...") but that became worse now :

example
https://tidal.com/browse/album/102613203

image

It shows "getStream..." and then "Start..." at song 7 but then nothing happens... (I checked and the file is even not created so I assume there is something wrong with getting the start of streaming !?)
Also when pressing cancel/retry button it shows "Start..." (or "WAIT") and nothing happens. (I retried multiple times, it never works and I checked the track on Tidal, it's a HIFI flac). I could rip this track in a previous version so I don't know what is going on.

After a few minutes the program shows ERR and goes to the next track. At track 11 and 13 the same problem comes up. I see no logical explanation for this. The program is now also quite useless because of the extremely long waiting times and too many fails of tracks.

P.S. The CD also exists as a master version ripping that one has the same problems (MQA track 7, 10, ... here).
https://tidal.com/browse/album/102638743

PLS a Good fix for this please ! If not immediately possible... can you make the downloading work like before ? It wasn't perfect then neither, but at least it didn't hang.

Thank you.

fixed

@yaronzz yaronzz closed this as completed Oct 12, 2020
@ichig0xf
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ichig0xf commented Oct 28, 2020

我同样遇到了下载错误的问题。
我所使用的TIDAL-GUI版本为1.2.0.5(BETA)。
03
在下载此专辑https://tidal.com/browse/album/81887454时,前三曲能正常下载,第四曲则下载出错(ERR)。
02

猜测可能是因为曲名有特殊字符。
01

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