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Server not responsive? #4

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TracyRad opened this issue Sep 29, 2021 · 3 comments
Open

Server not responsive? #4

TracyRad opened this issue Sep 29, 2021 · 3 comments

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@TracyRad
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Hi Andrew,

When trying to run the code for your shiny app in R, it gives a fatal error and aborts the session. It appears that your web version is also not running - it loads a gateway not responding message. I used that first last night and it was working but now it is not. I'm still fairly new to using R, so perhaps I'm not running something correctly, but as the web version is also not working either I suspect there may be a problem.

@yilinandrewang
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Hi, thanks for flagging this! The web version should be running smoothly now—it appears that the app reached its max traffic limit earlier today. Could you see if you can use the online version now on your end? As for the local fatal error you encountered, could you describe what you did prior to the session exit (i.e., what you entered at each step of the app)?

@TracyRad
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Sorry for the delay. The online version is working on my end (and was the day you asked as well)! Thanks for checking into it.
As for the other issue - let me try that again in R and get back to you. I didn't get to enter anything into the app, after everything was installed, the error occurred and it shut down.

@yilinandrewang
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No problem! If you still encounter the same error when running locally, please share the session info if you can (e.g., what version of R Studio and each called packages you were using), and I will see if I can identify a solution.

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