Unable to download webpage #9438

rohitkumar07 · 2016-05-09T13:52:19Z

Please follow the guide below

You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
Put an x into all the boxes [ ] relevant to your issue (like that [x])
Use Preview tab to see how your issue will actually look like

Make sure you are using the latest version: run `youtube-dl --version` and ensure your version is 2016.05.01. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

I've verified and I assure that I'm running youtube-dl 2016.05.01

Before submitting an issue make sure you have:

At least skimmed through README and most notably FAQ and BUGS sections
Searched the bugtracker for similar issues including closed ones

What is the purpose of your issue?

Bug report (encountered problems with youtube-dl)
Site support request (request for adding support for a new site)
Feature request (request for a new functionality)
Question
Other

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):

$ youtube-dl --verbose https://www.youtube.com/playlist?list=PL4sylQahxyeqyoREq2yFZrGpSuDghweSX
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'--verbose', u'https://www.youtube.com/playlist?list=PL4sylQahxyeqyoREq2yFZrGpSuDghweSX']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2016.05.01
[debug] Python version 2.7.6 - Linux-3.13.0-85-generic-x86_64-with-Ubuntu-14.04-trusty
[debug] exe versions: avconv 11.3-6, avprobe 11.3-6, rtmpdump 2.4
[debug] Proxy map: {}
[youtube:playlist] PL4sylQahxyeqyoREq2yFZrGpSuDghweSX: Downloading webpage
ERROR: Unable to download webpage: <urlopen error [Errno 8] _ssl.c:510: EOF occurred in violation of protocol> (caused by URLError(SSLError(8, '_ssl.c:510: EOF occurred in violation of protocol'),))
  File "/usr/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 388, in _request_webpage
    return self._downloader.urlopen(url_or_request)
  File "/usr/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 1942, in urlopen
    return self._opener.open(req, timeout=self._socket_timeout)
  File "/usr/lib/python2.7/urllib2.py", line 404, in open
    response = self._open(req, data)
  File "/usr/lib/python2.7/urllib2.py", line 422, in _open
    '_open', req)
  File "/usr/lib/python2.7/urllib2.py", line 382, in _call_chain
    result = func(*args)
  File "/usr/local/bin/youtube-dl/youtube_dl/utils.py", line 859, in https_open
    req, **kwargs)
  File "/usr/lib/python2.7/urllib2.py", line 1184, in do_open
    raise URLError(err)

...
<end of log>

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Single video: https://www.youtube.com/watch?v=BaW_jenozKc
Single video: https://youtu.be/BaW_jenozKc
Playlist: https://www.youtube.com/playlist?list=PL4lCao7KL_QFVb7Iudeipvc2BCavECqzc

Description of your issue, suggested solution and other information

Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue required an account credentials please provide them or explain how one can obtain them.

The text was updated successfully, but these errors were encountered:

yan12125 · 2016-05-11T05:49:42Z

Can you watch the playlist in browsers? And did you use any proxies/VPNs?

rohitkumar07 · 2016-05-11T06:39:59Z

Yes I can watch the playlist in browsers. Not using any proxy/VPN.

yan12125 · 2016-05-11T07:20:59Z

Could you try with newer Python versions? Python 2.7.11 or 3.x.

yan12125 · 2016-05-11T07:21:30Z

Sorry mis-closing.

nerethos · 2016-05-11T13:09:17Z

I am also getting this error however youtube-dl was bundled with another application. How would I go about debugging this error?

yan12125 · 2016-05-11T13:12:52Z

Does the problem occur with a standalone installation?

nerethos · 2016-05-11T13:16:49Z

No it's being run through another python script. The script is a bot that plays music to a voice chat service https://github.com/SexualRhinoceros/MusicBot/tree/review

yan12125 · 2016-05-11T13:20:24Z

In musicbot/downloader.py, remove 'quiet': True, and add 'verbose': True,

nerethos · 2016-05-11T13:26:38Z

[Command] 156451338635575296/Nerethos (_play https://youtu.be/C1pQxz5wzjQ)
[youtube] C1pQxz5wzjQ: Downloading webpage
ERROR: Unable to download webpage: HTTP Error 503: Service Unavailable (caused b
y <HTTPError 503: 'Service Unavailable'>); please report this issue on https://y
t-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.or
g/update on how to update. Be sure to call youtube-dl with the --verbose flag a
nd include its complete output.
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\sit
e-packages\youtube_dl\extractor\common.py", line 388, in _request_webpage
return self._downloader.urlopen(url_or_request)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\sit
e-packages\youtube_dl\YoutubeDL.py", line 1945, in urlopen
return self._opener.open(req, timeout=self._socket_timeout)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 471, in open
response = meth(req, response)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 581, in http_response
'http', request, response, code, msg, hdrs)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 503, in error
result = self._call_chain(_args)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 443, in _call_chain
result = func(_args)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 686, in http_error_302
return self.parent.open(new, timeout=req.timeout)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 471, in open
response = meth(req, response)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 581, in http_response
'http', request, response, code, msg, hdrs)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 509, in error
return self._call_chain(_args)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 443, in _call_chain
result = func(*args)
File "C:\Users\Administrator\AppData\Local\Programs\Python\Python35-32\lib\url
lib\request.py", line 589, in http_error_default
raise HTTPError(req.full_url, code, msg, hdrs, fp)

<class 'musicbot.exceptions.CommandError'>: ERROR: Unable to download webpage: H
TTP Error 503: Service Unavailable (caused by <HTTPError 503: 'Service Unavailab
le'>); please report this issue on https://yt-dl.org/bug . Make sure you are usi
ng the latest version; see https://yt-dl.org/update on how to update. Be sure
to call youtube-dl with the --verbose flag and include its complete output.

nerethos · 2016-05-11T13:29:35Z

Sorry its not that easy to read, it's just a copy/paste of the cmd window.

yan12125 · 2016-05-11T13:53:22Z

"HTTP 503 Service Unavailable" is different from @rohitkumar07's case. (EOF occurred in violation of protocol) It looks like a temporary issue on YouTube-server side. Please open a new issue if the problem persists.

By the way, you can use code marks for raw texts. See https://guides.github.com/features/mastering-markdown/.

nerethos · 2016-05-11T13:57:14Z

Sorry I didn't notice his error code, just the thread title. I'll open a new issue if I'm still having problems in a few days.

Thanks for the markdown info, I created my account to post this issue so I'm not familiar with it!

yan12125 · 2016-05-14T16:04:13Z

@rohitkumar07 Could you try:

curl -v "https://www.youtube.com/playlist?list=PL4sylQahxyeqyoREq2yFZrGpSuDghweSX"

rohitkumar07 · 2016-05-14T16:36:49Z

I tried:

$ curl -v "https://www.youtube.com/playlist?list=PL4sylQahxyeqyoREq2yFZrGpSuDghweSX" > out.txt

The out.txt file is attached.

* Hostname was NOT found in DNS cache
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0*   Trying 216.58.197.46...
* Connected to www.youtube.com (216.58.197.46) port 443 (#0)
* successfully set certificate verify locations:
*   CAfile: none
  CApath: /etc/ssl/certs
* SSLv3, TLS handshake, Client hello (1):
} [data not shown]
* SSLv3, TLS handshake, Server hello (2):
{ [data not shown]
* SSLv3, TLS handshake, CERT (11):
{ [data not shown]
* SSLv3, TLS handshake, Server key exchange (12):
{ [data not shown]
* SSLv3, TLS handshake, Server finished (14):
{ [data not shown]
* SSLv3, TLS handshake, Client key exchange (16):
} [data not shown]
* SSLv3, TLS change cipher, Client hello (1):
} [data not shown]
* SSLv3, TLS handshake, Finished (20):
} [data not shown]
* SSLv3, TLS change cipher, Client hello (1):
{ [data not shown]
* SSLv3, TLS handshake, Finished (20):
{ [data not shown]
* SSL connection using ECDHE-ECDSA-AES128-GCM-SHA256
* Server certificate:
*    subject: C=US; ST=California; L=Mountain View; O=Google Inc; CN=*.google.com
*    start date: 2016-05-04 09:05:56 GMT
*    expire date: 2016-07-27 08:39:00 GMT
*    subjectAltName: www.youtube.com matched
*    issuer: C=US; O=Google Inc; CN=Google Internet Authority G2
*    SSL certificate verify ok.
> GET /playlist?list=PL4sylQahxyeqyoREq2yFZrGpSuDghweSX HTTP/1.1
> User-Agent: curl/7.35.0
> Host: www.youtube.com
> Accept: */*
> 
< HTTP/1.1 200 OK
< Strict-Transport-Security: max-age=604800
< P3P: CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657?hl=en for more info."
< X-XSS-Protection: 1; mode=block; report=https://www.google.com/appserve/security-bugs/log/youtube
< X-Content-Type-Options: nosniff
< Content-Type: text/html; charset=utf-8
< X-Frame-Options: SAMEORIGIN
< Expires: Tue, 27 Apr 1971 19:44:06 EST
< Cache-Control: no-cache
< Date: Sat, 14 May 2016 16:34:57 GMT
* Server Ytfe_Worker is not blacklisted
< Server: Ytfe_Worker
< Set-Cookie: VISITOR_INFO1_LIVE=rrCnV1bQ1HM; path=/; domain=.youtube.com; expires=Fri, 13-Jan-2017 04:27:57 GMT; httponly
< Set-Cookie: PREF=f1=40000000; path=/; domain=.youtube.com; expires=Fri, 13-Jan-2017 04:27:57 GMT
< Set-Cookie: YSC=v5Qhi21MDNc; path=/; domain=.youtube.com; httponly
< Alternate-Protocol: 443:quic
< Alt-Svc: quic=":443"; ma=2592000; v="33,32,31,30,29,28,27,26,25"
< Accept-Ranges: none
< Vary: Accept-Encoding
< Transfer-Encoding: chunked
< 
{ [data not shown]
100  167k    0  167k    0     0   266k      0 --:--:-- --:--:-- --:--:--  266k
* Connection #0 to host www.youtube.com left intact

out.txt

yan12125 · 2016-05-14T16:43:32Z

Is youtube-dl still broken?

rohitkumar07 · 2016-05-15T07:13:16Z

Seems to be working now. It was able to download the playlist.

yan12125 · 2016-05-15T07:18:43Z

OK closing.

yan12125 closed this as completed May 11, 2016

yan12125 reopened this May 11, 2016

yan12125 closed this as completed May 15, 2016

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Unable to download webpage #9438

Unable to download webpage #9438

rohitkumar07 commented May 9, 2016 •

edited

yan12125 commented May 11, 2016

rohitkumar07 commented May 11, 2016

yan12125 commented May 11, 2016

yan12125 commented May 11, 2016

nerethos commented May 11, 2016

yan12125 commented May 11, 2016

nerethos commented May 11, 2016

yan12125 commented May 11, 2016

nerethos commented May 11, 2016 •

edited

nerethos commented May 11, 2016 •

edited

yan12125 commented May 11, 2016

nerethos commented May 11, 2016

yan12125 commented May 14, 2016

rohitkumar07 commented May 14, 2016

yan12125 commented May 14, 2016

rohitkumar07 commented May 15, 2016

yan12125 commented May 15, 2016

Unable to download webpage #9438

Unable to download webpage #9438

Comments

rohitkumar07 commented May 9, 2016 • edited

Please follow the guide below

Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2016.05.01. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

Before submitting an issue make sure you have:

What is the purpose of your issue?

The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue

If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:

If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):

Description of your issue, suggested solution and other information

yan12125 commented May 11, 2016

rohitkumar07 commented May 11, 2016

yan12125 commented May 11, 2016

yan12125 commented May 11, 2016

nerethos commented May 11, 2016

yan12125 commented May 11, 2016

nerethos commented May 11, 2016

yan12125 commented May 11, 2016

nerethos commented May 11, 2016 • edited

nerethos commented May 11, 2016 • edited

yan12125 commented May 11, 2016

nerethos commented May 11, 2016

yan12125 commented May 14, 2016

rohitkumar07 commented May 14, 2016

yan12125 commented May 14, 2016

rohitkumar07 commented May 15, 2016

yan12125 commented May 15, 2016

rohitkumar07 commented May 9, 2016 •

edited

Make sure you are using the latest version: run `youtube-dl --version` and ensure your version is 2016.05.01. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.

nerethos commented May 11, 2016 •

edited

nerethos commented May 11, 2016 •

edited