Rich Text through API

[Jaykju]

The Rich Text that is input into Zammad itself is rendered as html when accessed through the API.
When I try to submit some "formatted" text to a ticket article on ticket creation it is not working.

I understand that it would be risky to accept html as input for the article body but would it be possible to allow some sort of formatting like <b> or <i> tags or even a completely different format.

[martini]

Hi @Jaykju

I'm closing because it's a question and no bug report. For a bug report all technical stuff like payload, responses and used zammad version is needed.

Please go to http://community.zammad.org for community support or to https://zammad.com for professional services.

PS: The API is allowing rich text and formatting like <b> and <i>. You need to set the content_type to text/html.

-Martin