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Can't open on Mac "Application Not Responding" #6160

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tao opened this issue Jun 1, 2023 · 6 comments
Closed
1 task done

Can't open on Mac "Application Not Responding" #6160

tao opened this issue Jun 1, 2023 · 6 comments
Labels
defect [core label] panic / crash [core label]

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@tao
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tao commented Jun 1, 2023

Check for existing issues

  • Completed

Describe the bug / provide steps to reproduce it

I just downloaded Zed 0.88.3 to try it out for the first time but the app won't open. It goes straight to an "Application Not Responding" error.

I tried this on Mac 13.3 and then tried updating to 13.4 and it didn't help.

I have a new Mac mini Apple M2 Pro, with 16GB of Ram.

Environment

I can't open the app.

If applicable, add mockups / screenshots to help explain present your vision of the feature

I can't open the app.

If applicable, attach your ~/Library/Logs/Zed/Zed.log file to this issue.

If you only need the most recent lines, you can run the zed: open log command palette action to see the last 1000.

Zed.log
@tao tao added admin read Pending admin review defect [core label] triage Maintainer needs to classify the issue labels Jun 1, 2023
@54m1r
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54m1r commented Jun 1, 2023

I ran into the same issue on macOS 13.3.1.

@knopp
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knopp commented Jun 1, 2023

Here's the stacktrace from main thread:

Call graph:
    2451 Thread_114785   DispatchQueue_1: com.apple.main-thread  (serial)
    + 2451 start  (in dyld) + 2544  [0x182f0fe50]
    +   2451 main  (in zed) + 52  [0x1041374c4]
    +     2451 std::rt::lang_start_internal::h91996717d3eb1d2a  (in zed) + 648  [0x106974a00]
    +       2451 std::rt::lang_start::_$u7b$$u7b$closure$u7d$$u7d$::hc3f148c1ca5179e3  (in zed) + 16  [0x104188374]
    +         2451 std::sys_common::backtrace::__rust_begin_short_backtrace::hb1a10f7055dd7300  (in zed) + 12  [0x104138c14]
    +           2451 Zed::main::hf6ac4bf48b833618  (in zed) + 3092  [0x1041357dc]
    +             2451 gpui::app::App::run::hdb6e06032b32dfe9  (in zed) + 208  [0x104155a40]
    +               2451 _$LT$gpui..platform..mac..platform..MacForegroundPlatform$u20$as$u20$gpui..platform..ForegroundPlatform$GT$::run::h2e12df4f720a961a  (in zed) + 328  [0x106505e2c]
    +                 2451 -[NSApplication run]  (in AppKit) + 464  [0x186590e0c]
    +                   2451 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:]  (in AppKit) + 728  [0x18659c9dc]
    +                     2451 _DPSNextEvent  (in AppKit) + 1412  [0x18659db58]
    +                       2451 AEProcessAppleEvent  (in HIToolbox) + 68  [0x18ca0950c]
    +                         2451 aeProcessAppleEvent  (in AE) + 488  [0x189664240]
    +                           2451 ???  (in AE)  load address 0x189660000 + 0xb1a0  [0x18966b1a0]
    +                             2451 ???  (in AE)  load address 0x189660000 + 0xb874  [0x18966b874]
    +                               2451 _NSAppleEventManagerGenericHandler  (in Foundation) + 80  [0x1841f9498]
    +                                 2451 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:]  (in Foundation) + 316  [0x1841f9638]
    +                                   2451 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:]  (in AppKit) + 492  [0x1865a2688]
    +                                     2451 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]  (in AppKit) + 488  [0x1865a2a7c]
    +                                       2451 -[NSApplication _sendFinishLaunchingNotification]  (in AppKit) + 172  [0x1865a49e8]
    +                                         2451 -[NSApplication _postDidFinishNotification]  (in AppKit) + 284  [0x1865a4c38]
    +                                           2451 -[NSNotificationCenter postNotificationName:object:userInfo:]  (in Foundation) + 88  [0x1841cf38c]
    +                                             2451 _CFXNotificationPost  (in CoreFoundation) + 708  [0x1832dfb64]
    +                                               2451 _CFXRegistrationPost  (in CoreFoundation) + 440  [0x1833abf8c]
    +                                                 2451 ___CFXRegistrationPost_block_invoke  (in CoreFoundation) + 88  [0x1833ac044]
    +                                                   2451 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__  (in CoreFoundation) + 148  [0x18330e560]
    +                                                     2451 gpui::platform::mac::platform::did_finish_launching::ha240608478db6ef2  (in zed) + 136  [0x10650a050]
    +                                                       2451 core::ops::function::FnOnce::call_once$u7b$$u7b$vtable.shim$u7d$$u7d$::h1402717b2c11d352  (in zed) + 904  [0x104149898]
    +                                                         2451 settings::settings_file::handle_settings_file_changes::hef023a060d85eb19  (in zed) + 60  [0x1061180e0]
    +                                                           2451 async_io::driver::block_on::h30d88071d3137fff  (in zed) + 284  [0x1061445f0]
    +                                                             2451 parking::Inner::park::he4fe35bea8bd379e  (in zed) + 220  [0x1067bd27c]
    +                                                               2451 std::sync::condvar::Condvar::wait::h334d410b33819de3  (in zed) + 136  [0x1067bcb80]
    +                                                                 2451 _pthread_cond_wait  (in libsystem_pthread.dylib) + 1232  [0x18323a638]
    +                                                                   2451 __psynch_cvwait  (in libsystem_kernel.dylib) + 8  [0x1831fd84c]

@JosephTLyons JosephTLyons added panic / crash [core label] and removed triage Maintainer needs to classify the issue admin read Pending admin review labels Jun 1, 2023
@ForLoveOfCats ForLoveOfCats mentioned this issue Jun 1, 2023
Merged
ForLoveOfCats referenced this issue Jun 1, 2023
@ForLoveOfCats
Avoid blocking forever on startup if config files do not exist (#2549)
2ffbeca 
The files will still get created if the user opens their settings and
saves, otherwise everything will transparently work

Release Notes:

- Fixed an issue where a missing settings file would cause a hang on
startup
([#1590](https://github.com/zed-industries/community/issues/1590)).
maxbrunsfeld referenced this issue Jun 1, 2023
@ForLoveOfCats @maxbrunsfeld
Avoid blocking forever on startup if config files do not exist (#2549)
b5d25a8 
The files will still get created if the user opens their settings and
saves, otherwise everything will transparently work

Release Notes:

- Fixed an issue where a missing settings file would cause a hang on
startup
([#1590](https://github.com/zed-industries/community/issues/1590)).
maxbrunsfeld referenced this issue Jun 1, 2023
@ForLoveOfCats @maxbrunsfeld
Avoid blocking forever on startup if config files do not exist (#2549)
0071a45 
The files will still get created if the user opens their settings and
saves, otherwise everything will transparently work

Release Notes:

- Fixed an issue where a missing settings file would cause a hang on
startup
([#1590](https://github.com/zed-industries/community/issues/1590)).
@AlexRojkov-okta
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0.88.3 and 0.88.4 - App unresponsive after start. No UI shows. Thanks for looking into this.

Date/Time:        2023-06-01 08:41:52.138 -0700
End time:         2023-06-01 08:42:28.242 -0700
OS Version:       macOS 12.6.5 (Build 21G531)
Architecture:     x86_64h
Report Version:   35.1
Incident Identifier: D070ADE8-E25F-48F1-B750-86A8F79062EF

Data Source:      Stackshots
Shared Cache:     E0BE2D6E-28EF-33AB-8499-8D9D42337BE7 slid base address 0x7ff804394000, slide 0x4394000
Shared Cache:     57DB871C-A979-37D2-B7C1-B4A0600112B9 slid base address 0x7ff8040e3000, slide 0x40e3000

Command:          zed
Path:             /Applications/Zed.app/Contents/MacOS/zed
Identifier:       dev.zed.Zed
Version:          0.88.4 (20230601.145642)
Team ID:          MQ55VZLNZQ
Architecture:     x86_64
Parent:           launchd [1]
PID:              8813
Time Since Fork:  36s

Event:            hang
Duration:         36.10s
Duration Sampled: 1.10s (process was unresponsive for 35 seconds before sampling)
Steps:            11 (100ms sampling interval)

Hardware model:   Macmini7,1
Active cpus:      4
HW page size:     4096
VM page size:     4096

Time Awake Since Boot: 1638211s
Time Since Wake:  n/a (machine hasn't slept)

Fan speed:        1791 rpm
Total CPU Time:   0.432s (1368.4M cycles, 938.3M instructions, 1.46c/i)
Advisory levels:  Battery -> 3, User -> 2, ThermalPressure -> 0, Combined -> 2
Free disk space:  98.13 GB/233.57 GB, low space threshold 3072 MB

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------


Heaviest stack for the main thread of the target process:
  11  start + 462 (dyld + 21806) [0x115e1852e]
  11  main + 44 (zed + 123964) [0x10506143c]
  11  std::rt::lang_start_internal::h733b9f59d292f4af + 784 (zed + 48069792) [0x107e1aca0]
  11  std::rt::lang_start::_$u7b$$u7b$closure$u7d$$u7d$::h70fc64fde041709a + 12 (zed + 494828) [0x1050bbcec]
  11  std::sys_common::backtrace::__rust_begin_short_backtrace::hf1f757012b4cb488 + 6 (zed + 129926) [0x105062b86]
  11  Zed::main::h48a59bea541690ce + 3681 (zed + 115345) [0x10505f291]
  11  gpui::app::App::run::h1575cbc2921946c8 + 197 (zed + 272197) [0x105085745]
  11  _$LT$gpui..platform..mac..platform..MacForegroundPlatform$u20$as$u20$gpui..platform..ForegroundPlatform$GT$::run::ha82b014a05e5ad09 + 335 (zed + 42941695) [0x107936cff]
  11  -[NSApplication run] + 586 (AppKit + 195801) [0x7ff8071a4cd9]
  11  -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394 (AppKit + 251434) [0x7ff8071b262a]
  11  _DPSNextEvent + 2036 (AppKit + 259010) [0x7ff8071b43c2]
  11  AEProcessAppleEvent + 54 (HIToolbox + 261346) [0x7ff80d43ace2]
  11  aeProcessAppleEvent + 419 (AE + 17183) [0x7ff80ae2c31f]
  11  ??? (AE + 44250) [0x7ff80ae32cda]
  11  ??? (AE + 46192) [0x7ff80ae33470]
  11  _NSAppleEventManagerGenericHandler + 80 (Foundation + 214422) [0x7ff8055ac596]
  11  -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308 (Foundation + 214820) [0x7ff8055ac724]
  11  -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 665 (AppKit + 282000) [0x7ff8071b9d90]
  11  -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 541 (AppKit + 282940) [0x7ff8071ba13c]
  11  -[NSApplication _sendFinishLaunchingNotification] + 208 (AppKit + 292204) [0x7ff8071bc56c]
  11  -[NSApplication _postDidFinishNotification] + 305 (AppKit + 292894) [0x7ff8071bc81e]
  11  -[NSNotificationCenter postNotificationName:object:userInfo:] + 82 (Foundation + 38910) [0x7ff8055817fe]
  11  _CFXNotificationPost + 735 (CoreFoundation + 291784) [0x7ff8047433c8]
  11  _CFXRegistrationPost + 496 (CoreFoundation + 1125040) [0x7ff80480eab0]
  11  ___CFXRegistrationPost_block_invoke + 49 (CoreFoundation + 1125170) [0x7ff80480eb32]
  11  __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 481084) [0x7ff80477173c]
  11  gpui::platform::mac::platform::did_finish_launching::h3208ee52aad5f575 + 147 (zed + 42960979) [0x10793b853]
  11  core::ops::function::FnOnce::call_once$u7b$$u7b$vtable.shim$u7d$$u7d$::hf534abb966ccfcd2 + 756 (zed + 222468) [0x105079504]
  11  settings::settings_file::handle_settings_file_changes::h49a7f33614521b1e + 55 (zed + 37997079) [0x10747fa17]
  11  async_io::driver::block_on::h9cee42696902a8ca + 344 (zed + 37993336) [0x10747eb78]
  11  parking::Inner::park::h20d947b94d86abbc + 210 (zed + 46146114) [0x107c45242]
  11  std::sync::condvar::Condvar::wait::h0ab9c89f54776edb + 112 (zed + 46143984) [0x107c449f0]
  11  __psynch_cvwait + 10 (libsystem_kernel.dylib + 17370) [0x7ff80467b3da]
 *11  psynch_cvcontinue + 0 (pthread + 20825) [0xffffff800376d159]


Process:          zed (Zed) [8813] [unique pid 108302]
UUID:             C901A235-E767-3C4E-AD03-F79B5B74F3F1
Path:             /Applications/Zed.app/Contents/MacOS/zed
Identifier:       dev.zed.Zed
Version:          0.88.4 (20230601.145642)
Team ID:          MQ55VZLNZQ
Shared Cache:     E0BE2D6E-28EF-33AB-8499-8D9D42337BE7 slid base address 0x7ff804394000, slide 0x4394000
Architecture:     x86_64
Parent:           launchd [1]
UID:              501
Footprint:        40.75 MB
Time Since Fork:  36s
Num samples:      11 (1-11)
Note:             Unresponsive for 35 seconds before sampling
Note:             1 idle work queue thread omitted

  Thread 0x5749b0    DispatchQueue "com.apple.main-thread"(1)    Thread name "main"    11 samples (1-11)    priority 46 (base 46)
  <thread QoS user interactive (requested user interactive), process unclamped, process received importance donation from WindowServer [150], IO tier 0>
  11  start + 462 (dyld + 21806) [0x115e1852e] 1-11
    11  main + 44 (zed + 123964) [0x10506143c] 1-11
      11  std::rt::lang_start_internal::h733b9f59d292f4af + 784 (zed + 48069792) [0x107e1aca0] 1-11
        11  std::rt::lang_start::_$u7b$$u7b$closure$u7d$$u7d$::h70fc64fde041709a + 12 (zed + 494828) [0x1050bbcec] 1-11
          11  std::sys_common::backtrace::__rust_begin_short_backtrace::hf1f757012b4cb488 + 6 (zed + 129926) [0x105062b86] 1-11
            11  Zed::main::h48a59bea541690ce + 3681 (zed + 115345) [0x10505f291] 1-11
              11  gpui::app::App::run::h1575cbc2921946c8 + 197 (zed + 272197) [0x105085745] 1-11
                11  _$LT$gpui..platform..mac..platform..MacForegroundPlatform$u20$as$u20$gpui..platform..ForegroundPlatform$GT$::run::ha82b014a05e5ad09 + 335 (zed + 42941695) [0x107936cff] 1-11
                  11  -[NSApplication run] + 586 (AppKit + 195801) [0x7ff8071a4cd9] 1-11
                    11  -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394 (AppKit + 251434) [0x7ff8071b262a] 1-11
                      11  _DPSNextEvent + 2036 (AppKit + 259010) [0x7ff8071b43c2] 1-11
                        11  AEProcessAppleEvent + 54 (HIToolbox + 261346) [0x7ff80d43ace2] 1-11
                          11  aeProcessAppleEvent + 419 (AE + 17183) [0x7ff80ae2c31f] 1-11
                            11  ??? (AE + 44250) [0x7ff80ae32cda] 1-11
                              11  ??? (AE + 46192) [0x7ff80ae33470] 1-11
                                11  _NSAppleEventManagerGenericHandler + 80 (Foundation + 214422) [0x7ff8055ac596] 1-11
                                  11  -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308 (Foundation + 214820) [0x7ff8055ac724] 1-11
                                    11  -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 665 (AppKit + 282000) [0x7ff8071b9d90] 1-11
                                      11  -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 541 (AppKit + 282940) [0x7ff8071ba13c] 1-11
                                        11  -[NSApplication _sendFinishLaunchingNotification] + 208 (AppKit + 292204) [0x7ff8071bc56c] 1-11
                                          11  -[NSApplication _postDidFinishNotification] + 305 (AppKit + 292894) [0x7ff8071bc81e] 1-11
                                            11  -[NSNotificationCenter postNotificationName:object:userInfo:] + 82 (Foundation + 38910) [0x7ff8055817fe] 1-11
                                              11  _CFXNotificationPost + 735 (CoreFoundation + 291784) [0x7ff8047433c8] 1-11
                                                11  _CFXRegistrationPost + 496 (CoreFoundation + 1125040) [0x7ff80480eab0] 1-11
                                                  11  ___CFXRegistrationPost_block_invoke + 49 (CoreFoundation + 1125170) [0x7ff80480eb32] 1-11
                                                    11  __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 481084) [0x7ff80477173c] 1-11
                                                      11  gpui::platform::mac::platform::did_finish_launching::h3208ee52aad5f575 + 147 (zed + 42960979) [0x10793b853] 1-11
                                                        11  core::ops::function::FnOnce::call_once$u7b$$u7b$vtable.shim$u7d$$u7d$::hf534abb966ccfcd2 + 756 (zed + 222468) [0x105079504] 1-11
                                                          11  settings::settings_file::handle_settings_file_changes::h49a7f33614521b1e + 55 (zed + 37997079) [0x10747fa17] 1-11
                                                            11  async_io::driver::block_on::h9cee42696902a8ca + 344 (zed + 37993336) [0x10747eb78] 1-11
                                                              11  parking::Inner::park::h20d947b94d86abbc + 210 (zed + 46146114) [0x107c45242] 1-11
                                                                11  std::sync::condvar::Condvar::wait::h0ab9c89f54776edb + 112 (zed + 46143984) [0x107c449f0] 1-11
                                                                  11  __psynch_cvwait + 10 (libsystem_kernel.dylib + 17370) [0x7ff80467b3da] 1-11
                                                                   *11  psynch_cvcontinue + 0 (pthread + 20825) [0xffffff800376d159] 1-11
\

@JosephTLyons
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Can you all try v0.88.5 and see if this is resolved for you?

@AlexRojkov-okta
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Thanks, .5 fixes it.

@JosephTLyons
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I'm going to close this issue out. If anyone runs into Application Not Responding issues on v0.88.5 or greater, re-open please!

@JosephTLyons JosephTLyons transferred this issue from zed-industries/community Jan 24, 2024
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@knopp @tao @JosephTLyons @54m1r @AlexRojkov-okta