[Device Support Request] ACOVA Alcantara heater support in ZHA #2921
Comments
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I've seen in the developpers tools, on climate.NAME_thermostat : If I have this it is NOT working : If I have this it IS working : |
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It seems that the problem is coming from SystemMode.AUTO. |
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I want to add that I can control the heater from ZHA by changing the value of occupied_heating_setpoint. Example :
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No one :( ? |
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Problem description
Hello
I just bought a zigbee heater, the Acova Alcantara.
I can pair it to ZHA and get entities but there is a "bug".
If I change the temperature using ZHA, the heater stop being "usable" in HA (while still in box mode - so connected to ZHA).
If I hit "heat" it goes to "Frost Free" (so out of box mode). So there is a problem of mode here, it should go (or stay) in "box mode".
If I change the temperature on the heater (while it is still in box mode), the locelace card come back by itself and I can then change the temperature again, but just for few secondes.
It seems to be as soon as the heater goes to "heat_cool" (so still in box mode but not actually heating).
My heater can only be controlled when climate.NAME_thermostat is set with system_mode: "[<SystemMode.Emergency_Heating: 1>]/heat"
If I have this it is NOT working :
system_mode: "[<SystemMode.Auto: 1>]/heat_cool"
I've added two videos.
I'm not the only one with this issue : https://community.home-assistant.io/t/acova-alcantara-radiator-with-install-code/469444
I'm not a developper but I can provide logs or whatever is needed :) !
Solution description
I would like to be able to change the temperature of the heater without losing connection to it.
Screenshots/Video
[Screenshots/Video]
https://www.youtube.com/shorts/aE4h_aS2h_M
https://youtu.be/ECUnDe4aqBM
Device signature
Device signature
{ "node_descriptor": "NodeDescriptor(logical_type=<LogicalType.Router: 1>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.FullFunctionDevice|MainsPowered|RxOnWhenIdle|AllocateAddress: 142>, manufacturer_code=4098, maximum_buffer_size=82, maximum_incoming_transfer_size=82, server_mask=11264, maximum_outgoing_transfer_size=82, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)", "endpoints": { "1": { "profile_id": "0x0104", "device_type": "0x0301", "input_clusters": [ "0x0000", "0x0003", "0x0201" ], "output_clusters": [ "0x0003" ] }, "2": { "profile_id": "0x0104", "device_type": "0x0107", "input_clusters": [ "0x0000", "0x0003", "0x0406" ], "output_clusters": [ "0x0003" ] }, "3": { "profile_id": "0x0104", "device_type": "0x0001", "input_clusters": [ "0x0000", "0x0003", "0x000f" ], "output_clusters": [ "0x0003" ] }, "242": { "profile_id": "0xa1e0", "device_type": "0x0061", "input_clusters": [], "output_clusters": [ "0x0021" ] } }, "manufacturer": "ZEHNDER GROUP VAUX ANDIGNY ", "model": "ALCANTARA2 D1.00P1.02Z1.00", "class": "zigpy.device.Device" }Diagnostic information
Diagnostic information
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true, "dependencies": [ "file_upload" ], "documentation": "https://www.home-assistant.io/integrations/zha", "iot_class": "local_polling", "loggers": [ "aiosqlite", "bellows", "crccheck", "pure_pcapy3", "zhaquirks", "zigpy", "zigpy_deconz", "zigpy_xbee", "zigpy_zigate", "zigpy_znp", "universal_silabs_flasher" ], "requirements": [ "bellows==0.37.6", "pyserial==3.5", "pyserial-asyncio==0.6", "zha-quirks==0.0.109", "zigpy-deconz==0.22.4", "zigpy==0.60.4", "zigpy-xbee==0.20.1", "zigpy-zigate==0.12.0", "zigpy-znp==0.12.1", "universal-silabs-flasher==0.0.15", "pyserial-asyncio-fast==0.11" ], "usb": [ { "vid": "10C4", "pid": "EA60", "description": "*2652*", "known_devices": [ "slae.sh cc2652rb stick" ] }, { "vid": "1A86", "pid": "55D4", "description": "*sonoff*plus*", "known_devices": [ "sonoff zigbee dongle plus v2" ] }, { "vid": "10C4", "pid": "EA60", "description": "*sonoff*plus*", "known_devices": [ "sonoff zigbee dongle plus" ] }, { "vid": "10C4", "pid": "EA60", "description": "*tubeszb*", "known_devices": [ "TubesZB Coordinator" ] }, { "vid": "1A86", "pid": "7523", "description": "*tubeszb*", "known_devices": [ "TubesZB Coordinator" ] }, { "vid": "1A86", "pid": "7523", "description": "*zigstar*", "known_devices": [ "ZigStar Coordinators" ] }, { "vid": "1CF1", "pid": "0030", "description": "*conbee*", "known_devices": [ "Conbee II" ] }, { "vid": "0403", "pid": "6015", "description": "*conbee*", "known_devices": [ "Conbee III" ] }, { "vid": "10C4", "pid": "8A2A", "description": "*zigbee*", "known_devices": [ "Nortek HUSBZB-1" ] }, { "vid": "0403", "pid": "6015", "description": "*zigate*", "known_devices": [ "ZiGate+" ] }, { "vid": "10C4", "pid": "EA60", "description": "*zigate*", "known_devices": [ "ZiGate" ] }, { "vid": "10C4", "pid": "8B34", "description": "*bv 2010/10*", "known_devices": [ "Bitron Video AV2010/10" ] } ], "zeroconf": [ { "type": "_esphomelib._tcp.local.", "name": "tube*" }, { "type": "_zigate-zigbee-gateway._tcp.local.", "name": "*zigate*" }, { "type": "_zigstar_gw._tcp.local.", "name": "*zigstar*" }, { "type": "_uzg-01._tcp.local.", "name": "uzg-01*" }, { "type": "_slzb-06._tcp.local.", "name": "slzb-06*" } ], "is_built_in": true }, "data": { "ieee": "**REDACTED**", "nwk": 54234, "manufacturer": "ZEHNDER GROUP VAUX ANDIGNY ", "model": "ALCANTARA2 D1.00P1.02Z1.00", "name": "ZEHNDER GROUP VAUX ANDIGNY ALCANTARA2 D1.00P1.02Z1.00", "quirk_applied": false, "quirk_class": "zigpy.device.Device", "quirk_id": null, "manufacturer_code": 4098, "power_source": "Mains", "lqi": 47, "rssi": null, "last_seen": "2024-01-19T15:55:29", "available": true, "device_type": "Router", "signature": { "node_descriptor": "NodeDescriptor(logical_type=<LogicalType.Router: 1>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.FullFunctionDevice|MainsPowered|RxOnWhenIdle|AllocateAddress: 142>, manufacturer_code=4098, maximum_buffer_size=82, maximum_incoming_transfer_size=82, server_mask=11264, maximum_outgoing_transfer_size=82, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)", "endpoints": { "1": { "profile_id": "0x0104", "device_type": "0x0301", "input_clusters": [ "0x0000", "0x0003", "0x0201" ], "output_clusters": [ "0x0003" ] }, "2": { "profile_id": "0x0104", "device_type": "0x0107", "input_clusters": [ "0x0000", "0x0003", "0x0406" ], "output_clusters": [ "0x0003" ] }, "3": { "profile_id": "0x0104", "device_type": "0x0001", "input_clusters": [ "0x0000", "0x0003", "0x000f" ], "output_clusters": [ "0x0003" ] }, "242": { "profile_id": "0xa1e0", "device_type": "0x0061", "input_clusters": [], "output_clusters": [ "0x0021" ] } }, "manufacturer": "ZEHNDER GROUP VAUX ANDIGNY ", "model": "ALCANTARA2 D1.00P1.02Z1.00" }, "active_coordinator": false, "entities": [ { "entity_id": "sensor.radiateur_bureau_action_cvc", "name": "ZEHNDER GROUP VAUX ANDIGNY ALCANTARA2 D1.00P1.02Z1.00" }, { "entity_id": "number.radiateur_bureau_decalage_de_temperature_locale", "name": "ZEHNDER GROUP VAUX ANDIGNY ALCANTARA2 D1.00P1.02Z1.00" }, { "entity_id": "binary_sensor.radiateur_bureau_entree_binaire", "name": "ZEHNDER GROUP VAUX ANDIGNY ALCANTARA2 D1.00P1.02Z1.00" }, { "entity_id": "button.radiateur_bureau_identifier", "name": "ZEHNDER GROUP VAUX ANDIGNY ALCANTARA2 D1.00P1.02Z1.00" }, { "entity_id": "binary_sensor.radiateur_bureau_occupation", "name": "ZEHNDER GROUP VAUX ANDIGNY ALCANTARA2 D1.00P1.02Z1.00" }, { "entity_id": "climate.radiateur_bureau_thermostat", "name": "ZEHNDER GROUP VAUX ANDIGNY ALCANTARA2 D1.00P1.02Z1.00" } ], "neighbors": [], "routes": [], "endpoint_names": [ { "name": "THERMOSTAT" }, { "name": "OCCUPANCY_SENSOR" }, { "name": "LEVEL_CONTROL_SWITCH" }, { "name": "PROXY_BASIC" } ], "user_given_name": "RADIATEUR_BUREAU", "device_reg_id": "913fa7524cd6f60befea07fbd54df1ba", "area_id": "bureau", "cluster_details": { "1": { "device_type": { "name": "THERMOSTAT", "id": 769 }, "profile_id": 260, "in_clusters": { "0x0000": { "endpoint_attribute": "basic", "attributes": { "0x0004": { "attribute_name": "manufacturer", "value": "ZEHNDER GROUP VAUX ANDIGNY " }, "0x0005": { "attribute_name": "model", "value": "ALCANTARA2 D1.00P1.02Z1.00" } }, "unsupported_attributes": {} }, "0x0003": { "endpoint_attribute": "identify", "attributes": {}, "unsupported_attributes": {} }, "0x0201": { "endpoint_attribute": "thermostat", "attributes": { "0x0004": { "attribute_name": "abs_max_heat_setpoint_limit", "value": 2800 }, "0x0003": { "attribute_name": "abs_min_heat_setpoint_limit", "value": 700 }, "0x001b": { "attribute_name": "ctrl_sequence_of_oper", "value": 2 }, "0x0000": { "attribute_name": "local_temperature", "value": 700 }, "0x0010": { "attribute_name": "local_temperature_calibration", "value": 0 }, "0x0002": { "attribute_name": "occupancy", "value": 1 }, "0x0011": { "attribute_name": "occupied_cooling_setpoint", "value": 2600 }, "0x0012": { "attribute_name": "occupied_heating_setpoint", "value": 700 }, "0x001e": { "attribute_name": "running_mode", "value": 4 }, "0x0029": { "attribute_name": "running_state", "value": 0 }, "0x001c": { "attribute_name": "system_mode", "value": 1 }, "0x0014": { "attribute_name": "unoccupied_heating_setpoint", "value": 800 } }, "unsupported_attributes": { "0x0015": { "attribute_name": "min_heat_setpoint_limit" }, "0x0018": { "attribute_name": "max_cool_setpoint_limit" }, "0x0007": { "attribute_name": "pi_cooling_demand" }, "0x0005": { "attribute_name": "abs_min_cool_setpoint_limit" }, "0x0006": { "attribute_name": "abs_max_cool_setpoint_limit" }, "0x0008": { "attribute_name": "pi_heating_demand" }, "0x0016": { "attribute_name": "max_heat_setpoint_limit" }, "0x0013": { "attribute_name": "unoccupied_cooling_setpoint" }, "0x0017": { "attribute_name": "min_cool_setpoint_limit" } } } }, "out_clusters": { "0x0003": { "endpoint_attribute": "identify", "attributes": {}, "unsupported_attributes": {} } } }, "2": { "device_type": { "name": "OCCUPANCY_SENSOR", "id": 263 }, "profile_id": 260, "in_clusters": { "0x0000": { "endpoint_attribute": "basic", "attributes": {}, "unsupported_attributes": {} }, "0x0003": { "endpoint_attribute": "identify", "attributes": {}, "unsupported_attributes": {} }, "0x0406": { "endpoint_attribute": "occupancy", "attributes": { "0x0000": { "attribute_name": "occupancy", "value": 1 } }, "unsupported_attributes": {} } }, "out_clusters": { "0x0003": { "endpoint_attribute": "identify", "attributes": {}, "unsupported_attributes": {} } } }, "3": { "device_type": { "name": "LEVEL_CONTROL_SWITCH", "id": 1 }, "profile_id": 260, "in_clusters": { "0x0000": { "endpoint_attribute": "basic", "attributes": {}, "unsupported_attributes": {} }, "0x0003": { "endpoint_attribute": "identify", "attributes": {}, "unsupported_attributes": {} }, "0x000f": { "endpoint_attribute": "binary_input", "attributes": { "0x0055": { "attribute_name": "present_value", "value": 0 }, "0x006f": { "attribute_name": "status_flags", "value": 0 } }, "unsupported_attributes": {} } }, "out_clusters": { "0x0003": { "endpoint_attribute": "identify", "attributes": {}, "unsupported_attributes": {} } } }, "242": { "device_type": { "name": "PROXY_BASIC", "id": 97 }, "profile_id": 41440, "in_clusters": {}, "out_clusters": { "0x0021": { "endpoint_attribute": "green_power", "attributes": {}, "unsupported_attributes": {} } } } } } }Logs
Logs
Custom quirk
Custom quirk
Additional information
No response
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