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ember-cli-crisp

Crisp integration for Ember.

Installation

ember install ember-crisp

Configuration

Place this in your config/environment.js:

ENV['crisp'] = {
  WEBSITE_ID: 'YOUR_WEBSITE_ID_HERE'
};

You can get your website ID here by getting your chatbox code here : https://app.crisp.chat/settings/websites/

The code should look like:

<script type="text/javascript">window.$crisp=[];window.CRISP_WEBSITE_ID="e6063492-9620-4c95-b9a2-939f552a9d6e";(function(){d=document;s=d.createElement("script");s.src="https://client.crisp.chat/l.js";s.async=1;d.getElementsByTagName("head")[0].appendChild(s);})();</script>

Here, e6063492-9620-4c95-b9a2-939f552a9d6e is the website ID.

Usage

The addon creates a service named crisp that you can use like so:

For example in your controllers/application.js:

import Controller from '@ember/controller';
import { inject } from '@ember/service';

export default Controller.extend({
  crisp: inject(),

  actions: {
    openCrispChat() {
      this.get('crisp').open();
    }
  }
});

Advanced Usage

You can show unread message count in your template :

For example in your controllers/application.js:

// ...
import { later } from '@ember/runloop';

export default Controller.extend({
  crisp: inject(),
  crispNotificationCount: 0,

  // ...

  init() {
    this._super(...arguments);

    const controller = this;
    const crisp = this.get('crisp');

    crisp.on(
      'session:loaded',
      () => later(() => controller.set('crispNotificationCount',
      crisp.getUnreadCount()), 100));
    crisp.on(
      'message:received',
      () => controller.set('crispNotificationCount', crisp.getUnreadCount())
    );
    crisp.on(
      'chat:initiated',
      () => controller.set('crispNotificationCount', crisp.getUnreadCount())
    );
    crisp.on(
      'chat:opened',
      () => later(() => controller.set('crispNotificationCount',
      crisp.getUnreadCount()), 1000));
  },

  // ...

});

Template templates/application.hbs:

<a href="#" {{action 'openCrispChat'}}>Live support {{#if crispNotificationCount}}<span class="badge">{{crispNotificationCount}}</span>{{/if}}</a>

<button class="btn btn-primary" type="button" {{action 'openCrispChat'}}>
  Messages {{#if crispNotificationCount}}<span class="badge">{{crispNotificationCount}}</span>{{/if}}
</button>

The defined methods are:

Interactions

  • open()
  • close()
  • toggle()
  • show()
  • hide()

Messaging

  • sendTextMessage(message)
  • sendFileMessage(url, type, name)
  • sendAnimationMessage(url, type)
  • sendAudioMessage(url, type, duration)
  • showTextMessage(message)
  • showAnimationMessage(url, type)
  • showPickerMessage(id, text, choices)
  • showFieldMessage(id, text, explain)
  • markAsRead()
  • reset(reload)

Triggers & Listeners

  • run(identifier)
  • on(namespace, callback)

System

  • config(namespace, value)
  • help()
  • safe()

States

  • isOpened()
  • isClosed()
  • isVisible()
  • isSmall()
  • isLarge()
  • isOngoing()
  • isAvailable()

Getters

  • getIdentifier()
  • getUnreadCount()
  • getData(key)
  • getEmail()
  • getPhone()
  • getNickname()
  • getAvatar()

Setters

  • setText(message)
  • setSegments(segments)
  • setData(values)
  • setEvent(data)
  • setEvents(events)
  • setEmail(email)
  • setPhone(phone)
  • setNickname(nickname)
  • setAvatar(avatar)

see more details in the official documentation.

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