- Requires PHP: 7.0
- WP requires at least: 5.7
- WP tested up to: 5.7
- WC requires at least: 5.6.0
- WC tested up to: 5.8.0
- Stable tag: 1.0.0
- License: GPLv3 or later License
This extension allows you to quickly create replacement orders for an existing order. All line items are set to $0 automatically and no charges are made to the customer. This allows you to send out order replacements if the first shipment did not arrive or arrived damaged.
Create a replacement support order
- Find the order that you wish to create a replacement support order for.
- Choose "Create support order" from the "Order Actions" dropdown on the order edit screen.
- Make any edits you may need for the new replacement support order.
- Switch the status to "processing".
When a support order is created, an order note will be added to the original order and the replacement support order.