TicketX: Open Source Support Ticket system

TicketX is a Open Source Support Ticket system released under the MIT license. It is built with the awesome Laravel 5.2 Framwork. It includes Socialite logins, roles & permissions, ticket system, responsive email templates and much more.

This is my "Learning Laravel project", so i would not recommend anyone to use this is production. I take no responsibility what so ever!

Maybe this project can help other learn Laravel

Features

• Laravel 5.2
• Register/Login/Logout/Password Reset
• Authentication/Users/Roles/Permissions (zizaco/entrust)
• Third party login (Github/Facebook/Twitter/Google)
• Administrator Management
• Change/Create/Manage Users/Roles/Permissions
• Default Responsive Layout
• Frontend and Backend Controllers
• Administration Dashboard with Admin LTE Theme
• Master Layout Files with common sections
• Javascript/jQuery Snippets
• Bootstrap 3
• Font Awesome
• Socialite Integration
• Gravatar
• Ticketsystem (Create ticket, comment ticket, change priority, status, category. Reopen closed tickets).
• Responsive E-mail templates (New ticket created, status change, new comment on ticket)

Install

1. Clone this repository: git clone https://github.com/w00p/ticketx.git
2. If you want to specify wich folder to clone to use: git clone <project url> my-folder
3. composer install
4. Create .env file (.env.example included, just copy that one to .env)
5. php artisan key:generate
6. php artisan migrate --seed
7. MAIL_DRIVER is set to log as default. Change to prefered settings in .env file
8. Thats it, visit your URL. Log in with one of the users below.

Useful (TicketX commes with 3 default users)

1. Admin / Admin (admin@example.com) (Role: Admin, Permission: view-backend, manage-users, manage-ticket, manage-permissions, manage-roles)
2. Sally Sixpack / Moderator (sally@example.com) (Role: Moderator, Permission: view-backend, manage-users, manage-tickets)
3. John Doe / Agent (john@example.com) (Role: Agent, Permission: view-backend, manage-tickets)
4. Password: 12345678

Upload Avatar

Default avatar is Gravatar. But if you will change the avatar you need go get a free account on http://cloudinary.com/.

Grab the API Key, and enter it in .env file.

Resources i used

laravel-hackathon-starter

Entrust

Scotch.io

Screenshots