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Explaining the tree bot #17

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3 changes: 2 additions & 1 deletion _pages/how-we-work/tools/slack.md
Expand Up @@ -90,7 +90,7 @@ See [the instructions](https://github.com/18F/chat#adding-new-public-channels).
- **To add an RSS feed to any channel**, type `/feed subscribe <RSS URL>`.
- **Never use Slack to share secure information.** If you need to share short bits of text securely, use [Fugacious](https://fugacious.18f.gov/). If you want to say something private, it’s easy to ask someone to hop on a call. (See the [shortcuts](/slack/#shortcuts) below.)
- **You can use Slack as an archival system.** It has a [powerful search feature](https://get.slack.help/hc/en-us/articles/202528808-Searching-in-Slack) and you can search specific channels or conversations. For instance, if you have a question about a specific healthcare plan, search for that in Slack before asking.
- You can also search by tagged emoji, which is why you’ll frequently see people leaving emoji on messages. We use the :evergreen_tree: emoji to catalog things we need to document for future new hires. To see all messages tagged with a particular emoji, search Slack for `has:{{emoji_name}}` (for example `has::evergreen_tree:`). We have a blog post about this [here](https://18f.gsa.gov/2015/12/08/using-emoji-for-knowledge-sharing/).
- You can also search by tagged emoji. To see all messages tagged with a particular emoji, search Slack for `has:{{emoji_name}}` (for example `has::evergreen_tree:`).
- **Set Slack boundaries when you need to be heads-down** by [setting your status](https://get.slack.help/hc/en-us/articles/201864558-Setting-your-Slack-status) to _Away_. If you use Slack on mobile, you can **prevent direct messages and mentions from pinging you when you're not working**. Just set your phone to Do Not Disturb mode or temporarily turn off notifications from the Slack app. Don't worry — though we have different schedules and may message each other at strange times, there's no expectation for people to respond when they're not working.
- **Praise your coworkers.** If you'd like to praise someone for doing good work, start a message with `love @username` or `:heart: @username` in [#general-talk](https://gsa-tts.slack.com/archives/general-talk), or any channel in which [Charlie](https://gsa-tts.slack.com/team/charlie) is present. You can also see recent praise in [#love](https://gsa-tts.slack.com/archives/love).
- **Use text encoding when pasting a large chunk of text.** Use the + sign to the left of the text box to create a snippet. There will be an option to select how you would like to encode the text; select plain text to avoid smart quotes, if you're pasting code.
Expand Down Expand Up @@ -131,6 +131,7 @@ See [the instructions](https://github.com/18F/chat#adding-new-public-channels).
- [Charlie](https://gsa-tts.slack.com/team/charlie), a.k.a. _El Hubot Real_: our [Hubot instance](https://github.com/18F/18f-bot). Knows all kinds of tricks. To get a list of them, send Charlie a direct message with the word `help`.
- [coffeemate](https://gsa-tts.slack.com/team/coffeemate): direct message @coffeemate with `coffee me` to set up a virtual coffee/tea with a random coworker.
- [Dolores Landingham](https://gsa-tts.slack.com/team/mrs_landingham): our onboarding bot. Ask for access in [#wg-onboarding](https://gsa-tts.slack.com/archives/wg-onboarding).
- [:evergreen_tree: bot](https://github.com/18F/hubot-slack-github-issues#hubot-slack-github-issues): This bot allows you to “tag” Slack messages as information that should be in the 18F Handbook. If you add an 🌲 (`evergreen_tree`) reaction to a Slack message, a bot will open [a GitHub issue in the 18F Handbook repository](https://github.com/18F/handbook/issues) with a link to that message. The issue serves as a reminder to integrate the linked information into the handbook.
- [Slackbot](https://get.slack.help/hc/en-us/articles/202026038-Slackbot-your-assistant-notepad-programmable-bot): Slack's own bot is relatively simple, but easy to [customize with automatic responses](https://gsa-tts.slack.com/customize/slackbot).

If you're interested in learning more about the bots, or perhaps contributing to them, pop into [#bots](https://gsa-tts.slack.com/archives/bots/).
Expand Down