Crash in the Apps Management settings #2308

ameshkov · 2018-11-14T14:58:58Z

Details:
https://sentry.adguard.com/adg/adguard-android-rs/issues/13243/

infinitewaveparticle · 2018-11-18T04:10:48Z

This has been an issue for me for the entire time I've had AdGuard. For me to successfully be able to open the App Management tab I have to first disconnect from the internet AND disable AdGuard. This is very annoying.

ameshkov · 2018-11-18T18:29:59Z

@infinitewaveparticle this must be something else as this crash is a new thing introduced (and already fixed) in the nightly builds.

Could you please enable crash reporting in AdGuard service, reproduce the crash and comment on this issue immediately after that (so that I could figure that the crash report is from you?)

TPS · 2018-11-19T16:32:05Z

I just sent mine, as it's still doing this. I thought y'all hadn't gotten to this yet. 🤷‍♂️

Revertron · 2018-11-28T10:23:37Z

Fixed already in nightlies.

TPS · 2018-11-28T13:24:45Z

Yes, thanks very much 🙇 @Revertron (pass that along to all whomever fixed it 😉)!

sophisticated-zero · 2019-01-23T20:43:26Z

@Revertron we received a message from a customer who claims that the issue persists even with latest update 3.0.180
User's ID – 2293655

ameshkov · 2019-01-23T20:45:35Z

@Yevhen1996 please ask him to enable crash reporting in the settings, we will check & fix the most often crashes anyways.

infinitewaveparticle · 2019-01-31T05:32:45Z

@ameshkov My apologies for not responding sooner. I just now enabled crash reporting and reproduced the crash. I must note, however, that just before I updated to yesterday's release I hadn't noticed it happening. I don't often use the Apps Management because I rarely need to enable or disable an app from my current settings. I also have only noticed the crash when using WiFi; I don't ever recall it crashing while using cellular data. It always works while not connected, though, and especially after also disabling AdGuard.

infinitewaveparticle · 2019-01-31T05:33:56Z

Please note that the crash happened approximately 5-10 minutes prior to submitting the comment above.

ameshkov · 2019-01-31T09:59:04Z

@infinitewaveparticle got it, thank you!

ameshkov · 2019-01-31T10:05:01Z

@infinitewaveparticle could you please do just one more thing?

Next time the issue happens:

Go to settings -> advanced -> export logs and system info
Send the file to devteam@adguard.com (and mention this issue in the email)

infinitewaveparticle · 2019-01-31T19:57:32Z

@ameshkov I experimented a bit more... turns out that it crashes now no matter which data connection I'm using (Wi-Fi or cellular). It also happens when I'm disconnected from the internet. I now have to disable AdGuard to even be able to open Apps Management. This wasn't happening prior to the most recent release, but it did happen prior to the release before it. So whatever was changed from the version prior to the latest is headed in the wrong direction.

infinitewaveparticle · 2019-01-31T19:58:29Z

By the way, my device is a Samsung Galaxy S7 Edge running stock Android 8. I don't like having to purposely crash it while being connected to the internet because everything I stop from connecting is then free to connect. I block all but a few user apps and I block all Google & Samsung connections via DNS.

ameshkov · 2019-02-01T07:18:11Z

@infinitewaveparticle the logs will help a lot, it's not a common issue.

zzebrum · 2019-02-08T10:23:03Z

@infinitewaveparticle hello! any new about reproducing the problem?

infinitewaveparticle · 2019-02-08T22:01:37Z

@ameshkov @zzebrum Seemingly out of the blue I can no longer reproduce the crash. I didn't change anything. Smh...

infinitewaveparticle · 2019-02-08T22:03:11Z

Which is a good thing... I'll let you know if anything changes.

TheHasagi · 2019-02-26T14:44:53Z

Another case : 1969826

safaksama2018 · 2019-03-01T17:47:33Z

İ just sent latest extended logs to devteam@adguard.com mine doesn't matter with Wi-Fi on or off cellular on or off or adguard on or off this is Samsung android 8 mobile all detail inside the logs. if reproduce crash need i could that easy because it's every time crash when ever try to open app management screen only %1-2 time succeed without crash to open those settings just normal. I think maybe it could be because I got allot off apps so could you please extend buffer some maybe it could fix that way.

safaksama2018 · 2019-03-04T12:11:56Z

Notice i use dual sim card plus wi-fi any news about fix?

Revertron · 2019-03-04T13:15:28Z

You have this kind of crash, apparently:

ERROR com.adguard.android.b.h - Thread: Thread[cached-pool-1-thread-433,5,main]; Uncaught exception:

android.database.sqlite.SQLiteCantOpenDatabaseException: unable to open database file (code 2062)
#################################################################
Error Code : 2062 (SQLITE_CANTOPEN_EMFILE)
Caused By : Application has opened too many files. Maximum of available file descriptors in one process is 1024 in default.
	(unable to open database file (code 2062))
#################################################################
	at android.database.sqlite.SQLiteConnection.nativeExecuteForCursorWindow(Native Method) ~[na:0.0]
	at android.database.sqlite.SQLiteConnection.executeForCursorWindow(SQLiteConnection.java:1018) ~[na:0.0]
	at android.database.sqlite.SQLiteSession.executeForCursorWindow(SQLiteSession.java:836) ~[na:0.0]
	at android.database.sqlite.SQLiteQuery.fillWindow(SQLiteQuery.java:62) ~[na:0.0]
	at android.database.sqlite.SQLiteCursor.fillWindow(SQLiteCursor.java:152) ~[na:0.0]
	at android.database.sqlite.SQLiteCursor.getCount(SQLiteCursor.java:141) ~[na:0.0]
	at android.database.AbstractCursor.moveToPosition(AbstractCursor.java:219) ~[na:0.0]
	at android.database.AbstractCursor.moveToNext(AbstractCursor.java:268) ~[na:0.0]
	at com.adguard.android.db.b.a(AppRulesDaoImpl.java:58) ~[na:0.0]
	at com.adguard.android.service.g.a(AppRulesServiceImpl.java:206) ~[na:0.0]
	at com.adguard.android.service.g.a(AppRulesServiceImpl.java:152) ~[na:0.0]
	at com.adguard.android.service.g.a(AppRulesServiceImpl.java:132) ~[na:0.0]
	at com.adguard.android.ui.AppsManagementMainActivity.a(AppsManagementMainActivity.java:2440) ~[na:0.0]
	at com.adguard.android.ui.AppsManagementMainActivity.a(AppsManagementMainActivity.java:83) ~[na:0.0]
	at com.adguard.android.ui.AppsManagementMainActivity$4.run(AppsManagementMainActivity.java:635) ~[na:0.0]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1162) ~[na:0.0]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:636) ~[na:0.0]
	at java.lang.Thread.run(Thread.java:764) ~[na:0.0]

Revertron · 2019-03-05T14:31:15Z

@safaksama2018 Please, try this build with the fix:
https://uploads.adguard.com/adguard-v3.0.266n-issue2308.apk
You can install it over whatever version you have on your device now.

safaksama2018 · 2019-03-06T17:01:24Z

Nope my result is some its still crash when ever try to open app management screen here is the new logs hope it's help 5 Mar 2019 Sal 17:31 tarihinde Roman <notifications@github.com> şunu yazdı:

…

@safaksama2018 <https://github.com/safaksama2018> Please, try this build with the fix: https://uploads.adguard.com/adguard-v3.0.266n-issue2308.apk You can install it over whatever version you have on your device now. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#2308 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/At0kXo5pacvA3qyw7nVuTK8sdXEBP1-Dks5vTn-3gaJpZM4Yd6nm> .

ameshkov · 2019-03-06T17:02:43Z

@safaksama2018 could you please send the logs again to devteam? We'll check what's the difference

ameshkov · 2019-03-06T17:17:44Z

I mean to devteam@adguard.com

safaksama2018 · 2019-03-06T17:22:24Z

Here is the latest nightly build logs. It will delete in 7 day I sent there because I can't attach log files directly here.

https://we.tl/t-OYiP0xen7Y

safaksama2018 · 2019-03-06T17:23:47Z

Ok allright sorry on the way. 6 Mar 2019 Çar 20:17 tarihinde Andrey Meshkov <notifications@github.com> şunu yazdı:

…

I mean to ***@***.*** — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#2308 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/At0kXtGQY52T2a7o8nggQOMhMxRKoCHEks5vT_g6gaJpZM4Yd6nm> .

ameshkov · 2019-03-09T15:21:41Z

@safaksama2018 hm, I checked the logs, but I don't see any crash info there. Is it still happening on the latest nightly?

safaksama2018 · 2019-03-10T04:17:44Z

Yes its still crash and always crash on app management screen 9 Mar 2019 Cmt 18:21 tarihinde Andrey Meshkov <notifications@github.com> şunu yazdı:

…

@safaksama2018 <https://github.com/safaksama2018> hm, I checked the logs, but I don't see any crash info there. Is it still happening on the latest nightly? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#2308 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/At0kXjHN_ZnVk7hQ7gGaMTbHwodiLzTWks5vU9GHgaJpZM4Yd6nm> .

ameshkov · 2019-03-10T15:31:27Z

That's weird, I see no new crash reports. Do you have them enabled?

One more thing -- maybe it crashes differently now, and that's why I cannot see anything.

Could you please export logcat for us? Here's how to do it:
https://kb.adguard.com/en/android/solving-problems/logcat

safaksama2018 · 2019-03-12T12:45:30Z

Here is the latest logs hope this time crash existed and insided; here by luckly i could also added logcat too. 10 Mar 2019 Pzr 18:31 tarihinde Andrey Meshkov <notifications@github.com> şunu yazdı:

…

That's weird, I see no new crash reports. Do you have them enabled? One more thing -- maybe it crashes differently now, and that's why I cannot see anything. Could you please export logcat for us? Here's how to do it: https://kb.adguard.com/en/android/solving-problems/logcat — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#2308 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/At0kXl3ln4LT9HXkL_-IImiF-PSXwD_6ks5vVSVRgaJpZM4Yd6nm> .

ameshkov · 2019-03-14T12:46:57Z

Got it, thank you.

Stack trace:

03-12 14:13:30.461 17719 17778 E AndroidRuntime: FATAL EXCEPTION: cached-pool-1-thread-4
03-12 14:13:30.461 17719 17778 E AndroidRuntime: Process: com.adguard.android, PID: 17719
03-12 14:13:30.461 17719 17778 E AndroidRuntime: android.database.CursorWindowAllocationException: Cursor window allocation of 2048 kb failed. 
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at android.database.CursorWindow.<init>(CursorWindow.java:108)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at android.database.AbstractWindowedCursor.clearOrCreateWindow(AbstractWindowedCursor.java:198)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at android.database.sqlite.SQLiteCursor.clearOrCreateWindow(SQLiteCursor.java:309)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at android.database.sqlite.SQLiteCursor.fillWindow(SQLiteCursor.java:147)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at android.database.sqlite.SQLiteCursor.getCount(SQLiteCursor.java:141)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at android.database.AbstractCursor.moveToPosition(AbstractCursor.java:219)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at android.database.AbstractCursor.moveToNext(AbstractCursor.java:268)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at com.adguard.android.db.b.a(AppRulesDaoImpl.java:58)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at com.adguard.android.service.g.a(AppRulesServiceImpl.java:206)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at com.adguard.android.service.g.a(AppRulesServiceImpl.java:152)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at com.adguard.android.service.g.a(AppRulesServiceImpl.java:132)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at com.adguard.android.ui.AppsManagementMainActivity.a(AppsManagementMainActivity.java:2440)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at com.adguard.android.ui.AppsManagementMainActivity.a(AppsManagementMainActivity.java:83)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at com.adguard.android.ui.AppsManagementMainActivity$4.run(AppsManagementMainActivity.java:635)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1162)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:636)
03-12 14:13:30.461 17719 17778 E AndroidRuntime: 	at java.lang.Thread.run(Thread.java:764)

ameshkov · 2019-03-14T13:12:29Z

@safaksama2018 as I see this is not the latest build, and maybe the fix was not included there. Could you please update AG to the latest nightly ver?

safaksama2018 · 2019-03-19T16:46:23Z

Latest nightly still have that bad bug its not fixed yet but i read, on the development logs its show rollback hope it could fix as soon i still waiting for that it's impossible to configure each apps at the moment

ameshkov added Bug P2: High labels Nov 14, 2018

ameshkov added this to the 3.0 milestone Nov 14, 2018

ameshkov assigned Revertron Nov 14, 2018

TPS mentioned this issue Nov 16, 2018

Apps indicators in App Management doesn't change color from green to gray after applying new settings #2304

Closed

zzebrum mentioned this issue Feb 28, 2019

Crash happen android version v2 also v3beta too #2584

Closed

Revertron added the Waiting for data label Mar 6, 2019

ameshkov modified the milestones: 3.0, 3.1 Mar 14, 2019

ameshkov removed the Waiting for data label Mar 14, 2019

artemiv4nov assigned artemiv4nov and unassigned Revertron May 15, 2019

TheHasagi closed this as completed May 29, 2019

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Crash in the Apps Management settings #2308

Crash in the Apps Management settings #2308

ameshkov commented Nov 14, 2018

infinitewaveparticle commented Nov 18, 2018

ameshkov commented Nov 18, 2018

TPS commented Nov 19, 2018

Revertron commented Nov 28, 2018

TPS commented Nov 28, 2018

sophisticated-zero commented Jan 23, 2019

ameshkov commented Jan 23, 2019

infinitewaveparticle commented Jan 31, 2019

infinitewaveparticle commented Jan 31, 2019

ameshkov commented Jan 31, 2019

ameshkov commented Jan 31, 2019

infinitewaveparticle commented Jan 31, 2019

infinitewaveparticle commented Jan 31, 2019 •

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ameshkov commented Feb 1, 2019

zzebrum commented Feb 8, 2019

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infinitewaveparticle commented Feb 8, 2019

TheHasagi commented Feb 26, 2019

safaksama2018 commented Mar 1, 2019 •

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ameshkov commented Mar 14, 2019

safaksama2018 commented Mar 19, 2019

Crash in the Apps Management settings #2308

Crash in the Apps Management settings #2308

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ameshkov commented Nov 14, 2018

infinitewaveparticle commented Nov 18, 2018

ameshkov commented Nov 18, 2018

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TheHasagi commented Feb 26, 2019

Another case : 1969826

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