Moovit app is not compatible with HTTPs filtering

[Eugene-Savenko]

https://play.google.com/store/apps/details?id=com.tranzmate&hl=ru

I'm using the current beta 2.5.173 for Android. The app "Moovit" doesn't work with HTTPS filtering, it constantly reports "Network connection errors" then. I found that out only after a long trial & error session with different option combinations.

By adding the package name (com.tranzmate) to the app whitelist within in the HTTPS settings it worked perfectly.

[Revertron]

I need full log!

[ameshkov]

@Revertron i am pretty sure the issue is again linked to your geo location.

Let's just add it to whitelist for now (until we get the log).

[Revertron]

Added it to ssl app exceptions, moving to 2.6 milestone until we get the logs.

[engelhro]

May I ask (as I originally opened the ticket with the problem description via the AdGuard website): from whom do you expect the log? What kind of logs? I'm just a regular user of your app (and the Moovit app) which reported the issue, but I don't know how to proceed here and whether you actually expect something?

Thanks for clarification!

[ameshkov]

@engelhro in fact I have asked @evgeniy-ADG to ask you to record the log:)

Here is an instruction on how to do it:
https://kb.adguard.com/index.php?/Knowledgebase/Article/View/49/9/collecting-a-full-log-on-adguard-for-android

[engelhro]

Ah, thanks for the info! Unfortunately I cannot reproduce the problem currently – I've removed the whitelist entry again, but the app (Moovit) still works as before!? I'm confused, because it took me some effort recently to identify the problem recently and trace it back to Adguard…

I'll see whether the problem reappears in the next few days and will give you feedback then. Can we leave the issue open until then? Thanks!

[ameshkov]

I'll see whether the problem reappears in the next few days and will give you feedback then. Can we leave the issue open until then? Thanks!

Yep, no problem:)