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'this [#api] is undefined' error #2636

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manorov opened this issue Dec 7, 2023 · 9 comments
Closed

'this [#api] is undefined' error #2636

manorov opened this issue Dec 7, 2023 · 9 comments

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@manorov
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manorov commented Dec 7, 2023

AdGuard Extension version

Versão 4.2.228

Browser version

Firefox 110.0.1 (64-bits)

OS version

Windows 10

What filters do you have enabled?

AdGuard Base filter

What Stealth Mode options do you have enabled?

No response

Issue Details

my adguard extension stopped working today, the page of loading filters is stuck the loading, the test site says i have no adguard enabled, and the ads arent being blocked

Expected Behavior

No response

Screenshots

Screenshot 1:
![image](https://github.com/AdguardTeam/AdguardBrowserExtension/assets/103893365/42fa91ab-ffe4-488d-aacc-956ee7835664)

Additional Information

No response

@Birbber
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Birbber commented Dec 7, 2023

@manorov Hi! We haven't been able to reproduce it on our end. Does the extension show any errors on the background.html page?
Open about:addons --> gear icon --> Dubug Add-ons --> Inspect (next to AdGuard extension) --> Console

@manorov
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manorov commented Dec 7, 2023

Screenshot_1

yes a error in background.html

im stuck in this page
Screenshot_2

and the extension dont load completely
Screenshot_7

@manorov
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manorov commented Dec 7, 2023

@manorov Hi! We haven't been able to reproduce it on our end. Does the extension show any errors on the background.html page? Open about:addons --> gear icon --> Dubug Add-ons --> Inspect (next to AdGuard extension) --> Console

@Birbber
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Birbber commented Dec 8, 2023

@manorov Thanks for the help. We've managed to reproduce the issue and will look into it.

@adguard-bot adguard-bot changed the title my firefox extension stopped working today 'this [#api] is undefined' error Dec 8, 2023
@adguard-bot adguard-bot assigned maximtop and unassigned Birbber Dec 8, 2023
@adguard-bot adguard-bot assigned zhelvis and unassigned maximtop Dec 8, 2023
@manorov
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manorov commented Dec 8, 2023

@manorov Thanks for the help. We've managed to reproduce the issue and will look into it.

ok let me know when a fix is available

@Barmem
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Barmem commented Mar 7, 2024

seems like theres still an issue
изображение

@maximtop
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seems like theres still an issue

please specify your extension and browser versions

@Barmem
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Barmem commented Mar 12, 2024

seems like theres still an issue

please specify your extension and browser versions

extention: 4.3.13
broswer: Firefox 123.0.1 (64 bit)

@alexx7311
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@Barmem We couldn't reproduce the problem.The problem may be related to your internet connection. Please try disabling all other browser extensions except AdGuard, disable all proxy and vpn applications and see if the problem persists.

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