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# Bug reporting | ||
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In case you find a issue/bug/problem in your MIES installation please contact us at MIES@alleninstitute.org. | ||
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We need the following information to be able to help you: | ||
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* Output of `MIES Panels->Advanced->Check installation` | ||
* Screenshots of error dialogs or similiar | ||
* Steps to reproduce | ||
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The following things are, depending on the type of issue, also required: | ||
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* Acquired data as packed experiment (pxp), email us for an upload possibility if required | ||
* In case the generated NWB file is concerned, please include that as well | ||
* In case the issue concerns the ZeroMQ XOP, the messages in textform will tremendeously help |
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