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Troubleshooting Guide
Index
(for Windows & Macs)
- Make sure you have the latest version of the extension installed. (Click Here to check)
- Close all the tabs & restart your browser
- Reinstall the extension.
- [Check API status]
- [Check service worker] (only for chromium based browsers)
- If you are on Windows 7 read this
If the basic checks didn't resolve anything
See if you get any response from this link (click here)
- If you don't see something like this, then the API is down and everything is fine on your side.
{"id":"QOFEgexls14","dateCreated":"2021-12-28T02:53:20.995329Z","likes":2968,"dislikes":204,"rating":4.725047080979285,"viewCount":29157,"deleted":false}
- If you see some responses but not in the above format (with likes and dislikes) then probably you are being rate-limited. It is done to prevent bot attacks and database vandalization. It depends on IP (its hash - which is never stored in non-volatile storage) for its countermeasures. If many people are accessing the server from the same IP (as in the case of public/institutional Wi-Fi) then it's possible that the IP is being rate-limited. If that's the case, There's no way for us to differentiate you from a bot/attacker.
If you see "Certificate error" and if you are on Windows 7 (or earlier) read this
Applies for Windows 7 (and earlier) only
and only for Chromium Based Browsers
- Chromium-based browsers don't have their own certificate manager.
- They use Windows' certificates manager.
- Microsoft has officially dropped the support for Windows 7
You will have to install the latest certificates for that.
You can follow this guide:
Fix error NET::ERR CERT DATE INVALID - Your connection is not private - Windows 7 - 2021
If you don't want to install the certificate from Google drive
- Here is the official link to the certificate x1.i.lencr.org.
- You will have to close all the tabs before downloading this certificate.
The thumb print of real certificate is cabd2a79a1076a31f21d253635cb039d4329a5e8
To make sure that you have installed the correct certificate, you should consider checking if the thumbprints match. To do this you can follow this guide: How to check a certificate's thumbprint
- In Developer tools, go to
console
panel.- For Windows press
Ctrl
+Shift
+J
all at once - For Mac press
Cmd
+Option
+J
all at once
- For Windows press
- Find
filter
box in the newly appeared window. - Type
Return
. - Check the Check API Status and see if you get similar responses.
- If you see any errors in red please contact us and report them in our discord server
- Open Browser Console
- For standard keyboard layout press
Ctrl
+Shift
+K
all at once - For Mac keyboard layout press
Cmd
+Option
+K
all at once - For Android refer to this article: Remotely debugging Firefox <36 for Android
- For standard keyboard layout press
- Find
Filter Output
box in the newly appeared window. - Type
Return
. - If you see any errors in red please contact us and report them in our discord server
Some privacy and/or security-focused extensions such as ad- or script-blockers, as well as YouTube customization plugins might prevent the extension from working correctly.
Try to disable all other extensions and test whether the extension works.
If it does, find the extension(s) preventing RYD from working correctly and re-configure them in a way that'd stop them from interfering.
Solution: Trust
returnyoutubedislikeapi.com
manually
Solution: Allow XHR for
returnyoutubedislikeapi.com
manually
Issue: YouTube dislike count shows DISLIKES DISABLED instead of the actual number. This is because access to RYD API is blocked by uBlock Origin, but only in advanced user-mode with dynamic URL filtering enabled (similar to uMatrix).
Solution: Exclude network requests for
returnyoutubedislikeapi.com
from dynamic filtering with noop. Either through uBlock Origin's logger UI or by addingbehind-the-scene returnyoutubedislikeapi.com * noop
to your My rules list.
Coming soon. Please have patience.
If you have issue please check our link below.
If you do not see your issue above, please join our server.
YouTube is owned by Google LLC.
Vanced is not affiliated in any way with Google/YouTube.
Only if nothing mentioned above helped and you still have a problem.
Discord server link: https://discord.gg/mYnESY4Md5
- Join the discord server if haven't already
- Go to the #Bugs-and-problems channel
- There, thoroughly describe:
- your problem
- what you have tried & what didn't work
- results of the troubleshooting steps
List of Chromium Based Browsers
List of Firefox Based Browsers