Failed to bootstrap USB device 'Toshiba-Teli:BU505MG:...' #500
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Hi Steven, Did you install an USB3Vision driver on your machine ? After a quick search, this issue may happen if a kernel driver has already claim the device. |
EmmanuelP
added
2. Needs informations
|
Thank you for the suggestion. No, I don't think so - Toshiba doesn't provide one for OSX which is why I'm interested in Aravis, and I don't think I've used pleora or similar here. To make sure I listed loaded modules (which I think is the way a driver would show up?): There was previously one named something like
before then unplugging and replugging the camera but got the same behavior with Aravis. |
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To be sure, I tried inserting the snippet you linked to: static void
arv_uv_device_constructed (GObject *object)
{
ArvUvDevice *uv_device = ARV_UV_DEVICE (object);
ArvUvDevicePrivate *priv = arv_uv_device_get_instance_private (uv_device);
GError *error = NULL;
arv_debug_device ("[UvDevice::new] Vendor = %s", priv->vendor);
arv_debug_device ("[UvDevice::new] Product = %s", priv->product);
arv_debug_device ("[UvDevice::new] S/N = %s", priv->serial_number);
libusb_init (&priv->usb);
priv->packet_id = 65300; /* Start near the end of the circular counter */
priv->timeout_ms = 32;
if (!_open_usb_device (uv_device, &error)) {
arv_device_take_init_error (ARV_DEVICE (uv_device), error);
error = NULL;
}
arv_debug_device("[UvDevice::new] Using control endpoint %d, interface %d",
priv->control_endpoint, priv->control_interface);
arv_debug_device("[UvDevice::new] Using data endpoint %d, interface %d",
priv->data_endpoint, priv->data_interface);
arv_debug_device("HERE0");
if (priv->usb_device != NULL) {
arv_debug_device("HERE1");
if(libusb_kernel_driver_active(priv->usb_device, 0) == 1)
{
arv_debug_device("Kernel Driver Active");
if(libusb_detach_kernel_driver(priv->usb_device, 0) == 0)
arv_debug_device("\nKernel Driver Detached!");
else
{
arv_debug_device("Couldn't detach kernel driver!\n");
// libusb_free_device_list(devs, 1);
libusb_close(priv->usb_device);
return;
}
}
}
if (priv->usb_device == NULL ||
libusb_claim_interface (priv->usb_device, priv->control_interface) < 0 ||
libusb_claim_interface (priv->usb_device, priv->data_interface) < 0) {
arv_device_take_init_error (ARV_DEVICE (uv_device), g_error_new (ARV_DEVICE_ERROR, ARV_DEVICE_ERROR_PROTOCOL_ERROR,
"Failed to claim USB interface to '%s:%s:%s'",
priv->vendor, priv->product, priv->serial_number));
return;
}
if ( !_bootstrap (uv_device)){
arv_device_take_init_error (ARV_DEVICE (uv_device), g_error_new (ARV_DEVICE_ERROR, ARV_DEVICE_ERROR_PROTOCOL_ERROR,
"Failed to bootstrap USB device '%s:%s:%s'",
priv->vendor, priv->product, priv->serial_number));
return;
}
...but it didn't make any difference and outputs One deviation from your MacOS instructions is that I used macports to install the dependencies. I guess I could try Brew as you suggest incase there is a difference in libusb version or something. |
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Describe the bug
arv-tool-0.8 is able to enumerate my U3V device, but fails when attempting to list features or genicam xml etc.
To Reproduce
[Unplug and replug camera, wait for flashing green ready light]
(base) computer:~/code/aravis/build/src ./arv-tool-0.8 --debug=all features
[21:02:12.615] ❷ interface> Found 1 USB3Vision device (among 13 USB devices)
[21:02:12.615] ❷ interface> [GvDiscoverSocket::new] Add interface 127.0.0.1
[21:02:12.616] ❷ interface> [GvDiscoverSocket::new] Add interface 192.168.0.123
[21:02:12.616] ❶ interface> [ArvGVInterface::send_discover_packet] Error: Error sending message: Can't assign requested address
Toshiba-Teli-0300102 (USB3)
[21:02:13.620] ❷ device> [UvDevice::new] Vendor = Toshiba-Teli
[21:02:13.620] ❷ device> [UvDevice::new] Product = BU505MG
[21:02:13.620] ❷ device> [UvDevice::new] S/N = [redacted]
[21:02:13.643] ❷ device> [UvDevice::new] Using control endpoint 1, interface 0
[21:02:13.643] ❷ device> [UvDevice::new] Using data endpoint 4, interface 2
[21:02:13.645] ❷ device> Get genicam
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[21:02:13.645] ❶ device> [UvDevice::read_memory] Ack reception error: LIBUSB_ERROR_NOT_FOUND
[... more of the same about 1000 times ...]
[21:02:13.814] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:13.814] ❶ device> [UvDevice::_bootstrap] Error during memory read
[21:02:13.815] ❷ interface> Found 1 USB3Vision device (among 13 USB devices)
[21:02:13.815] ❷ device> [UvDevice::new] Vendor = Toshiba-Teli
[21:02:13.815] ❷ device> [UvDevice::new] Product = BU505MG
[21:02:13.815] ❷ device> [UvDevice::new] S/N = [redacted]
[21:02:13.838] ❷ device> [UvDevice::new] Using control endpoint 1, interface 0
[21:02:13.838] ❷ device> [UvDevice::new] Using data endpoint 4, interface 2
[21:02:13.839] ❷ device> Get genicam
[21:02:13.874] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:13.908] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:13.944] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:13.977] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:14.011] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:14.011] ❶ device> [UvDevice::_bootstrap] Error during memory read
Failed to open device 'Toshiba-Teli-[redacted]': Failed to bootstrap USB device 'Toshiba-Teli:BU505MG:[redacted]'
[Running again without unplugging, we reach termination much sooner (as below)]
(base) Stevens-iMac-Pro:~/code/aravis/build/src ./arv-tool-0.8 --debug=all features
[21:02:15.468] ❷ interface> Found 1 USB3Vision device (among 13 USB devices)
[21:02:15.469] ❷ interface> [GvDiscoverSocket::new] Add interface 127.0.0.1
[21:02:15.469] ❷ interface> [GvDiscoverSocket::new] Add interface 192.168.0.123
[21:02:15.469] ❶ interface> [ArvGVInterface::send_discover_packet] Error: Error sending message: Can't assign requested address
Toshiba-Teli-0300102 (USB3)
[21:02:16.472] ❷ device> [UvDevice::new] Vendor = Toshiba-Teli
[21:02:16.472] ❷ device> [UvDevice::new] Product = BU505MG
[21:02:16.472] ❷ device> [UvDevice::new] S/N = [redacted]
[21:02:16.495] ❷ device> [UvDevice::new] Using control endpoint 1, interface 0
[21:02:16.495] ❷ device> [UvDevice::new] Using data endpoint 4, interface 2
[21:02:16.496] ❷ device> Get genicam
[21:02:16.530] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.565] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.600] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.635] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.671] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.671] ❶ device> [UvDevice::_bootstrap] Error during memory read
[21:02:16.672] ❷ interface> Found 1 USB3Vision device (among 13 USB devices)
[21:02:16.672] ❷ device> [UvDevice::new] Vendor = Toshiba-Teli
[21:02:16.672] ❷ device> [UvDevice::new] Product = BU505MG
[21:02:16.672] ❷ device> [UvDevice::new] S/N = [redacted]
[21:02:16.695] ❷ device> [UvDevice::new] Using control endpoint 1, interface 0
[21:02:16.695] ❷ device> [UvDevice::new] Using data endpoint 4, interface 2
[21:02:16.696] ❷ device> Get genicam
[21:02:16.729] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.765] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.800] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.836] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.872] ❶ device> [UvDevice::read_memory] Command sending error: LIBUSB_ERROR_TIMEOUT
[21:02:16.872] ❶ device> [UvDevice::_bootstrap] Error during memory read
Failed to open device 'Toshiba-Teli-[redacted]': Failed to bootstrap USB device 'Toshiba-Teli:BU505MG:[redacted]'
Camera description:
Platform description:
Do you have any tips on how to debug this or where the issue might light?
Thanks! Great project!
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