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My home: swap "create a site menu" and "update your home page" order #49706

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simison opened this issue Feb 4, 2021 · 6 comments
Closed

My home: swap "create a site menu" and "update your home page" order #49706

simison opened this issue Feb 4, 2021 · 6 comments
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[Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. [Feature] My Home The main dashboard for managing a WordPress.com site. [Size] XS Tiny sized issue [Type] Task

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@simison
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simison commented Feb 4, 2021

When creating a new site, we show a checklist of next tasks at customer home:

Screenshot 2021-02-04 at 11 13 21

See #47334 for context, but in gist is that editing menus is currently hard in Customizer, and should be introduced later on in the site building process.

Customers should feel more success and be more attached to process if they edit their homepage first instead.

While removing the menu task item needs a bit more design thought (#47334), just swapping the menu item order is less risky and trivial:

Before

  • Name your site
  • Create a site menu
  • Update your homepage
  • Launch your site

After:

  • Name your site
  • Update your homepage
  • Create a site menu
  • Launch your site

Thoughts @olaolusoga @ianstewart @ollierozdarz ?

@simison simison added [Feature] My Home The main dashboard for managing a WordPress.com site. [Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. [Size] XS Tiny sized issue labels Feb 4, 2021
@ollierozdarz
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@simison +1 from me. Let's get some quicker psychological wins on the board with a user before introducing harder tasks which could result in churn.

@olaolusoga
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olaolusoga commented Feb 5, 2021

What Ollie said. I'd also plus one Rick's comment on removing the edit menu task all together. Editing menus is not great at the moment—we're making it better with Gutenberg—if we have to continue with customizer I wonder if there is a better moment in the user journey to expose menu management.

Also the quick links has "edit menu", which I think is a better placement, since the person is intentionally selecting to edit menus, and is ready for menu management—this is different from the customer home tasks since those are meant to be "quick wins" and a way to onboard folks.

@joanrho
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joanrho commented Feb 5, 2021

+1 swapping the order and also removing it as a task from the Customer Home checklist, unless users have more than one page (they wouldn't need a menu for a single page site, but they might need one if they have at least two published pages).

@simison
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simison commented Mar 1, 2021

@autumnfjeld since this is closely related to editor guidance, I added this to Ganon UX issues backlog.

@roo2 roo2 self-assigned this Mar 8, 2021
@roo2
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roo2 commented Mar 8, 2021

created a diff to change it on the api side D58253-code

@roo2
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roo2 commented Mar 15, 2021

order is now changed 👍

@roo2 roo2 closed this as completed Mar 15, 2021
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Labels
[Feature Group] Signup & Site Onboarding Tools for user registration and onboarding new users to the site. [Feature] My Home The main dashboard for managing a WordPress.com site. [Size] XS Tiny sized issue [Type] Task
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