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CoBlocks Form block: Response not sent to email #57095

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formosattic opened this issue Oct 18, 2021 · 2 comments
Closed

CoBlocks Form block: Response not sent to email #57095

formosattic opened this issue Oct 18, 2021 · 2 comments
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[Status] Needs Author Reply [Type] Bug User Report This issue was created following a WordPress customer report

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@formosattic
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formosattic commented Oct 18, 2021

Quick summary

CoBlocks Form block doesn't send email notification when a reply is sent.

Just did a quick test, haven't had a chance to test on a .org site yet.
CoBlocks repo: https://github.com/godaddy-wordpress/coblocks

Note that the Form block from WordPress.com and CoBlocks are named the same, but can be differentiated by their icon.
image

Steps to reproduce

On an atomic site:

  • Add a CoBlocks Form block
  • Test the form by filling-it out
  • Check mail inbox

What you expected to happen

Get a email notification of form reply.

What actually happened

No mail notification

Context

4384412-zd-woothemes

Operating System

No response

Browser

No response

Simple, Atomic or both?

Atomic

Theme-specific issue?

No response

Other notes

No response

Reproducibility

No response

Severity

No response

Available workarounds?

Yes, easy to implement

Workaround details

Use Form block from WordPress.com, http://en.support.wordpress.com/wordpress-editor/blocks/form-block/

@formosattic formosattic added [Type] Bug User Report This issue was created following a WordPress customer report labels Oct 18, 2021
@Robertght
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I tested this and it worked out for me without an issue.

@formosattic are there other details you can provide? I also checked the ticket and I don't see if the user has tried another email address in the process.(maybe I missed that)

@formosattic
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Author

Thanks for checking @robertbpugh.
Not sure if this got fixed since, but I'm no longer able to reproduce the issue.
User hasn't followed-up with updates, so I'll go ahead and close.

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Labels
[Status] Needs Author Reply [Type] Bug User Report This issue was created following a WordPress customer report
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