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Jetpack Dashboard: Do not show threats for multisites #73406

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kraftbj opened this issue Feb 15, 2023 · 2 comments · Fixed by #74692
Closed

Jetpack Dashboard: Do not show threats for multisites #73406

kraftbj opened this issue Feb 15, 2023 · 2 comments · Fixed by #74692
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Jetpack Cloud Anything related to the Jetpack Cloud (cloud.jetpack.com) Needs triage Ticket needs to be triaged [Pri] Normal [Type] Bug User Report This issue was created following a WordPress customer report

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@kraftbj
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kraftbj commented Feb 15, 2023

Quick summary

Jetpack Scan does not support multisite (sad trombone), but on the Jetpack Dashboard, we're showing the number of the threats for the site. When you click to act, you're told Scan isn't supported for the site.

Steps to reproduce

  1. Add a multisite with a plan that usually would include Scan, e.g. Complete
  2. Add something that will throw a threat (I'm not sure what is doing it on my site since Scan isn't supported).
  3. Visit the Jetpack Cloud Dashboard.
  4. See the 1 Thread icon

What you expected to happen

If I can't see the threat (and thus can't fix it either), why alert me at all?

What actually happened

Scary warning with zero information

Impact

All

Available workarounds?

No and the platform is unusable

Platform (Simple and/or Atomic)

No response

Logs or notes

On the dashboard:
2023-02-15 at 4 44 PM

Click the 1 Threat:
2023-02-15 at 4 45 PM

@kraftbj kraftbj added [Type] Bug Jetpack Cloud Anything related to the Jetpack Cloud (cloud.jetpack.com) User Report This issue was created following a WordPress customer report Needs triage Ticket needs to be triaged labels Feb 15, 2023
@kraftbj kraftbj changed the title Jetpack Dashboard: Do not show threads for multisites Jetpack Dashboard: Do not show threats for multisites Feb 15, 2023
@kraftbj
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kraftbj commented Feb 15, 2023

Same for Backups (the clock indicator to the left of the thread chip)
2023-02-15 at 4 47 PM

@kraftbj
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kraftbj commented Feb 15, 2023

x-post 1203946504299038-as-1203980859361181

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Labels
Jetpack Cloud Anything related to the Jetpack Cloud (cloud.jetpack.com) Needs triage Ticket needs to be triaged [Pri] Normal [Type] Bug User Report This issue was created following a WordPress customer report
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