Contant timeout deploying windows VM's

[lovettchris]

Describe the bug

We have a custom windows image that our team deploys regularly, and every time it times out "OS Provisioning for VM 'sr-test-08' did not finish in the allotted time". This confuses the team, is there any way to stop this from happening?

Related command

az deployment group create ...

Errors

{"status":"Failed","error":{"code":"DeploymentFailed","target":"/subscriptions/0533c3bf-0d48-47d3-8002-7d58f1ff38f0/resourceGroups/GCRIaaSLoanT4p2/providers/Microsoft.Resources/deployments/gamevm_deployment_windows11_template","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.","details":[{"code":"ResourceDeploymentFailure","target":"/subscriptions/0533c3bf-0d48-47d3-8002-7d58f1ff38f0/resourceGroups/GCRIaaSLoanT4p2/providers/Microsoft.Compute/virtualMachines/sr-test-08","message":"The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.","details":[{"code":"OSProvisioningClientError","message":"OS Provisioning for VM 'sr-test-08' did not finish in the allotted time. However, the VM guest agent was detected running. This suggests the guest OS has not been properly prepared to be used as a VM image (with CreateOption=FromImage). To resolve this issue, either use the VHD as is with CreateOption=Attach or prepare it properly for use as an image:\r\n * Instructions for Windows: https://azure.microsoft.com/documentation/articles/virtual-machines-windows-upload-image/ \r\n * Instructions for Linux: https://azure.microsoft.com/documentation/articles/virtual-machines-linux-capture-image/ "}]}]}}

Issue script & Debug output

see above

Expected behavior

Provide a better error message explaining how to fix it. The info about attaching from a VHD does not work for us, we need to create VM's from image gallery with new hard disks every time. Is there a timeout parameter somewhere?

Environment Summary

azure-cli 2.55.0 *

core 2.55.0 *
telemetry 1.1.0

Extensions:
account 0.2.5
azure-devops 0.26.0
bastion 0.2.5
ssh 2.0.2
storage-preview 1.0.0b1

Dependencies:
msal 1.24.0b2
azure-mgmt-resource 23.1.0b2

Python location 'C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe'
Extensions directory 'C:\Users\clovett.REDMOND.azure\cliextensions'

Python (Windows) 3.11.5 (tags/v3.11.5:cce6ba9, Aug 24 2023, 14:38:34) [MSC v.1936 64 bit (AMD64)]

Additional context

No response

[azure-client-tools-bot-prd]

Hi @lovettchris,

2.55.0 is not the latest Azure CLI(2.61.0).

If you haven't already attempted to do so, please upgrade to the latest Azure CLI version by following https://learn.microsoft.com/en-us/cli/azure/update-azure-cli.

[azure-client-tools-bot-prd]

Hi @lovettchris
Find similar issue #20510.

Issue title	AKS cluster creation using ARM template is failing with timeout exception
Create time	2021-11-25
Comment number	2

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Please confirm if this resolves your issue.

[yonzhan]

Thank you for opening this issue, we will look into it.

[microsoft-github-policy-service]

Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @Azure/deployments-owners.