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Automatic classification of help requests/responses. #1400

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SETIguy opened this issue Oct 7, 2015 · 0 comments
Open

Automatic classification of help requests/responses. #1400

SETIguy opened this issue Oct 7, 2015 · 0 comments
Labels
C: Web - Forums C: Web - Private Messages Feature Request P: Minor T: Enhancement
Projects
Website and Drupal
Milestone
Server

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@SETIguy
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SETIguy commented Oct 7, 2015

Admins and moderators and "help forums" personnel get repeated requests to answer the same questions. It would be feasible to use an existing bayesian classification software package to classify the questions by topic and provide automated replies or a pointer to the correct thread for the question.
@SETIguy SETIguy changed the title Automatic classification of help responses... Automatic classification of help requests/responses. Oct 7, 2015
@ChristianBeer ChristianBeer added this to the Server milestone Apr 11, 2017
@Ageless93 Ageless93 added this to Backlog in Website and Drupal via automation Nov 11, 2017
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Labels
C: Web - Forums C: Web - Private Messages Feature Request P: Minor T: Enhancement
Projects
Website and Drupal
Status: Backlog
Website and Drupal
  
Backlog
Milestone
Server
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@ChristianBeer @SETIguy