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Bug alarm keypad cannot arm disarm alarm 4.2.4 #1705

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Doughboy68 opened this issue Jan 22, 2024 · 11 comments
Closed

Bug alarm keypad cannot arm disarm alarm 4.2.4 #1705

Doughboy68 opened this issue Jan 22, 2024 · 11 comments
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Bug Identifies an issue where the system is not functioning as expected. Page: alarm Concerns specific to the page's interface or functionality. Validation pending A solution was proposed (maybe in `dev`). Waiting for validation/tests/feedback.

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@Doughboy68
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TFT Version

4.2.4

ESPHome Version

4.2.4

Blueprint Version

4.2.4

Panel Model

NSPanel US Model

What is the bug?

Cannot alarm or disarm from nspanel

Steps to Reproduce

Press alarm icon
Select arm (alarm is disarmed)
Press check mark nothing happens stays on keypad
Enter code and check nothing happens
(My alarm requires a code but previously I could arm without entering one)

Select disarm (alarm is armed)
Enter code and checkmark does not disarm panel.

nspanel does correctly show status of alarm when I ale disarm through HA.
Arming disarming with HA works as before - nothing seems to have changed in HA.

Your panel's YAML

No response

ESPHome logs

No response

Home Assistant logs

No response

@Doughboy68 Doughboy68 added the Bug Identifies an issue where the system is not functioning as expected. label Jan 22, 2024
@edwardtfn edwardtfn added the Page: alarm Concerns specific to the page's interface or functionality. label Jan 22, 2024
@edwardtfn
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Could you please double check if you have set "Allow the device to make Home Assistant service calls"?

@Doughboy68
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Yes I have that set.

@edwardtfn
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So, can you see any error message related to this automation on your Home Assistant logs (Settings > System > Logs)?

@edwardtfn
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And could you please go to Developer Tools, tab States, find the entity related to this alarm and share it's state and attributes?
Please make sure there's no sensitive info being shared.

@Doughboy68
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I could not find anything in HA logs.
Here is State attributes:

code_format: number
changed_by: null
code_arm_required: true
friendly_name: Home Alarm
supported_features: 15

Later on I can try the nspanel_us landscape... maybe is a bug in the tft.

@edwardtfn
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Have you had any success from your side? I couldn't duplicate this issue. 😞

@Doughboy68
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No same issue. I have five panels and none work with alarm code. I am not using encryption in ESPHome devices if this matters now?

@edwardtfn edwardtfn added this to the v4.2.5 - Patch milestone Jan 25, 2024
@edwardtfn
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Do you know if that was working properly in a previous version?

@Doughboy68
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Sorry for late reply, have been busy.
Yes it was working before.
I just tried US Landscape and works fine. The regular US tft has the issue.

edwardtfn added a commit that referenced this issue Jan 28, 2024
@edwardtfn
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I believe this is solved in v4.2.5dev.

@edwardtfn edwardtfn added the Validation pending A solution was proposed (maybe in `dev`). Waiting for validation/tests/feedback. label Jan 28, 2024
This was referenced Feb 8, 2024
@edwardtfn
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We just released a patch with solves this: v4.2.5 - Celebrating 1000 Stars with Enhanced Functionality and UI Improvements
Could you please update your system and let me know if the issue was solved?

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Labels
Bug Identifies an issue where the system is not functioning as expected. Page: alarm Concerns specific to the page's interface or functionality. Validation pending A solution was proposed (maybe in `dev`). Waiting for validation/tests/feedback.
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