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Glossary
sehoven edited this page Oct 14, 2016
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User Terminology | |
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Term | Description |
User | An individual who is registered in our app with a unique username. |
Rider | Those who seek rides from Carrier. They make requests for rides from drivers and pay for their rides. A rider is a user. |
Driver | Those who provide rides within Carrier. They offer to fulfill requests from riders and bring them from source to destination. A driver is a user. |
Offering Driver | One of possibly many drivers who have offered to fulfill a rider's request. |
Confirmed Driver | The unique driver that a rider has confirmed to fulfill a request. |
Profile | All the information about a user. It has their username, password, email and phone number. |
Request Terminology | |
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Term | Description |
Request | The ride that a rider requests that they are asking a driver to fulfill. The rider specifies the start and end locations, a fare that they are willing to pay, and an optional description. Drivers within a rider's vicinity can see their requests. |
Open Request | A request that has no offered drivers. |
Pending (Offered) Request | A request that one or more drivers has offered to fulfill. |
Confirmed Request | A request where the rider has confirmed a driver to fulfill the request. |
Complete Request | A request where the rider has been driven from the requested start to the requested end location by the confirmed driver. |
Paid Request | A complete request where the user has paid the driver. This is the most "finalized" form of a request and this request is only for historical and record keeping purposes. |
Cancelled Request | A request cancelled by a user before it is complete. |
Available Request | A request made by a rider that is available for a driver to view and accept. It is defined as the union of open requests and pending (offered) requests. |
Fair Fare | The price of a ride. It is a calculated value that is considered to be "fair" taking into account time and distance a ride will take. A rider includes a fare in their request; a fair fare is suggested. |
Location Terminology | |
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Term | Description |
Start | The beginning location of a request. This is where the rider needs to be picked up. |
End | The finishing location of a request. This is where the rider needs to be dropped off. |
Vicinity | An appropriate distance that the driver will drive to complete a request. This distance is based on the start geo-location of a request and the driver's current location (or a different queried location). This is used when a driver is searching for requests. |