{{{ "title": "CenturyLink Cloud Free Trial Frequently Asked Questions", "date": "08-20-2019", "author": "Anthony Hakim, Lyza Latham", "attachments": [], "related-products" : [], "contentIsHTML": false, "sticky": false }}}
Prospective Users of CenturyLink Cloud
Visit www.ctl.io/free-trial. You will need a valid credit card (Visa or Mastercard only - American Express, Discover, and pre-paid credit cards are not accepted) and a mobile phone that supports text messaging, which is used to verify your identity and prevent fraudulent usage.
Each free trial includes:
- Up to $500 in usage of the service
- Self-service access to CenturyLink Cloud services, including cloud servers, block storage, load balancers, VLANs, and much more
- Developer Support - this can be upgraded at anytime upon request. If you are still in your trial period, the expense will be covered by your trial credit.
Limits of 6 CPU, 10 GB RAM, and 200 GB Storage. There are also some limits on rapid scale-up of resources, please contact help@ctl.io for more details.
When your trial is exhausted, you will be billed on a monthly basis for consumption of services in your account, as defined by our Pricing Catalog.
After you have entered the verification code, provided a valid credit card (Visa or Mastercard only - American Express, Discover, and pre-paid credit cards are not accepted), and completed the activation form, your account will be created instantly. You will then receive an email with your account details.
Yes. The trial credits will expire after 90 days.
Access to CenturyLink Cloud in Latin America is limited to accounts that are initiated through a regional CenturyLink Sales Representative.
To engage this team, send an email with your request, and a regional Sales Representative will respond. Or, call during business hours of Monday through Friday, 09:00 to 17:00, Argentina Standard Time. For contact information, see CenturyLink Cloud Availability in Latin America.
There are multiple reasons your account activation may have been unsuccessful. We have very stringent bot and fraud protection algorithms, third party services and business rules in place, all designed to protect existing customers with services residing on our infrastructure. These sometimes deliver a false positive, which may block a legitimate application. If your address or credit card fails our third-party validation multiple times, you will not be permitted to submit the form again. If you have trouble signing up, feel free to email help@ctl.io with a description of your problem. We'll do our best to resolve it for you quickly.
What does it mean when my account application is interrupted after providing my email and phone number, and I’m redirected to this FAQ page?
This may happen as a result of several factors that are controlled by our third party validation and fraud mitigation services. If you are using a free email client (such as Gmail, Outlook or AOL, for example) you are much more likely to be blocked. Try initiating your application with a business email address and you may have more success.
Please send an email to help@ctl.io with relevant details.