WebEx-Teams Bot Integration for DNAC

This application aims to provide a simple integration of the Cisco DNA-Center APIs with Cisco WebEx-Teams's Bot. The Bot provides a chat like interface to give visibility into your network to run some basic commands and see the result right on the Chat Space (Desktop and Mobile Client)

Making the App work

Pre-requisites

1.Python3 2.Requirements pip install -r requirements.txt

Creating and configuring the Bot

1.Create a bot in WebEx Team's Site

https://developer.webex.com/bots.html

To register a Bot, you’ll need to be logged in to WebEx For-Developers Page with a “real” user – each bot needs to be tied to an actual user account. Adding one is extra simple, On the page, select “Create a Bot”; there’s only a couple fields to fill out

Display Name is how you want the bot to show up in a room (like “bot-a-dna”); Bot Username is the email address, since every Spark user is registered under an email – this should be similar to the Display Name, but it can be unique. Note that you are not populating the entire email – they will always end with @sparkbot.io, can’t make on with a gmail.com email or anything similar, so you’re just adding the prefix. The username prefix does need to be unique; if you don’t get a green check at the end of the @sparkbot.io reference, then the username was already taken. The Icon is the avatar for the bot, which will also show inside a room.

Once the bot is created, you’ll need to save the access token that is provided – keep it someplace safe. The token effectively never expires (it’s good for 100 years) but if you forget it, you’ll have to generate a new one. There’s no way to get it back.

2: Create an Outbound Webhook

Your webhook URL needs to be accessible on the public Internet – if you want to use your local machine, you can use a service like Ngrok to make your personal machine accessible to the world on a specific port for free.

But that means the webhook only works when you machine is up and live.

Once you have an endpoint to use, create the webhook using the request on this page. https://developer.ciscospark.com/endpoint-webhooks-post.html

Make sure that the bearer token used in creating the webhook is the bearer token of the bot. You’ll need to know the ‘roomId’ of the room the bot is hanging out in, and you’ll need to know your own ‘targetUrl’ (the Ngrok link etc.); you’ll also want to set the ‘resource’ to messages and the ‘event’ to created. Here’s what the Webhook should look like once it’s been created:

	{
		"items": [
			{
				"id": "<Bearer-Token>",
				"name": "botaDna",
				"targetUrl": "http://b4bcf212.ngrok.io",
				"resource": "messages",
				"event": "created",
				"orgId": "Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi8xZWI2NWZkZi05NjQzLTQxN2YtOTk3NC1hZDcyY2FlMGUxMGY",
				"createdBy": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS9lZTY1ZTZiMC1kNzU2LTQxZWMtYjg3MC1hOTNkMjY3OTBhMDk",
				"appId": "Y2lzY29zcGFyazovL3VzL0FQUExJQ0FUSU9OL0MyNzljYjMwYzAyOTE4MGJiNGJkYWViYjA2MWI3OTY1Y2RhMzliNjAyOTdjODUwM2YyNjZhYmY2NmM5OTllYzFm",
				"ownedBy": "creator",
				"status": "active",
				"created": "2018-05-11T05:37:18.828Z"
			}
		]
	}

Running the Code

1.Clone the code

git clone https://github3.cisco.com/amthyaga/app-dev-dnac-sparkbot.git

2.Create a Python Virtual Environment

python3 -m venv venv
source venv/bin/activate

3.Setup the dependencies

pip3 install -r requirements.txt

4.Configure the Bot Bearer Token, Bot email etc on the ./server/botADna.py

bearer = "YjExN......."
bot_email = 'bot-my-email@sparkbot.io'
bot_name = "bot-my-name"

4.Run the application using python3 to start the server

cd server
python3 botADna.py

Let's Chat

1. Look for your chatroom/Bot in WebEx-Teams

2. Common commands:

   hello

    Greets the user and says what next could he do to connect to a cluster to start seeing his network data
   

   connect,<ip>,<username>,<password>

    To connect to a cluster to see its data
   

   site-health-summary

    Get a simple site health chart of Healthy vs. Unhealthy Devices and Client ,Network Health Charts
   

   site-health-detail

    Get a detailed info per site on the healthy clients, healthy devices etc.
   

   list-devices

    Get a list of network devices - Name and MAC Address
   

   device <deviceName>

    Get latest detailed information about one device
   

   client <MAC Address>

    Get latest detailed information about a client
   

   help

    Get the list of commands supported
   

   logout

    Logout of the cluster connection. Need to login again to run the commands
   

API Information

APIs used in this code:

Site Hierarchy

GET /dna/intent/api/v1/site-hierarchy?timestamp=1527103419000  header:{'__runsync': 'true'}

Network Device Detail

GET /dna/intent/api/v1/network-device-detail?timestamp=1527103419000&searchBy=Starbucks-AP1&identifier=nwDeviceName  header:{'__runsync': 'true'}

Network Device List

GET /api/v1/network-device  

Client Detail

GET /dna/intent/api/v1/client-detail?timestamp=1527103419000&macAddress=11:22:33:44:55:11 header:{'__runsync': 'true'}