Rich push notifications are enabled in iOS 10 via a Notification Service Extension, a separate and distinct binary embedded in your app bundle.
First, enable push notifications in your main app.
Second, create a Notification Service Extension in your project. To do that in your Xcode project, select File -> New -> Target and choose the Notification Service Extension template.
Then, when sending notifications via APNS:
- include the mutable-content flag in your aps payload (this key must be present in the aps payload or the system will not call your app extension)
- add custom key:value pair(s) to the payload with the necessary data to construct the download url for the media you want to display (your app extension code will then read these key-value pairs to initiate the media download on the device). Apple supports images, video, audio and gif.
When using the CleverTap Dashboard to send push:
- select Advanced
- activate Rich Media
- add link to the image
