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problem installing anaconda on windows 10 - only getting the anaconda prompt #8976

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Anja2018 opened this issue Mar 22, 2018 · 27 comments
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@Anja2018
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Hi everyone,

so I recently got a new computer, and after already having installed python 3 and 2, I decided to install Anaconda as to get an easy way to install and incorporate packages.
However, it doesn't seem to be installed.
Here are some details: The whole happens on a Windows 10 machine. When I install it, i used the 'Install for Me only' version, I did not add the variable to path. The installation then progresses without a problem or error-message. In the next window, however, when it asks to install Microsoft Visual Studio, it doesn't seem to be able to connect to Internet, even though I can be on the same time searching stuff on the browser with the firewall disabled.

I then press skip, and the installation finishes without displaying any errors. When I then however try to open the app, the only thing that seems to be installed in the start menu under the folder Anaconda3 (64bit) is the Anaconda prompt. Starting it, it doesn't recognize neither python nor conda as commands.

Things I tried: Installing it with adding path to the variable, no change. Installing it for all users: no change. Uninstalling all other versions of python first and deleting their entries in the system variables, then reinstalling it, no change. Installing miniconda first, then anaconda, no change either.

Do you have any ideas what I am doing wrong/what else I could try?

Cheers and thanks,
Anja

@nehaljwani
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@Anja2018 Do you have any antivirus software installed on your Windows system?

@Anja2018
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yes, it is called sophos protection. I tried, however, doing the installation with both the windows firewall and the antivirus software disabled, and I got the same results as before...

@murilo-bigoto
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I've been having the same problem. I tried to pause my antivirus and unistall the last anaconda versions. I saw some forums and none solve my problem.

@Anja2018
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same here. If you find a solution, let me know!

@apollack0722
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Same problem here.

@Punya-Swaroop-Sirgiri
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@mingwandroid
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mingwandroid commented May 10, 2018 via email

@obluesky
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Have you tried (in Anaconda prompt)?:
pip install pyqt5

It made my Anaconda/Spyder launch. However, then pylab would crash into error...After several days of suffering, I am thinking about moving on to other IDE...

@sharonv153
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Hi, I kept having the same issue every time I tried to install Anaconda 64 bit. I installed and uninstalled it multiple times and choose the different settings hoping to solve the problem. Finally, I decided to try and install the 32 bit instead and it worked, I got no connectivity issues and all installed perfectly.

@cjsabin
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cjsabin commented Jul 31, 2018

Uninstall, and then manually remove any leftover 'conda' (or similar) folders before reinstalling.

In my instance, the leftover folders where in my user path, and AppData\Local (make sure hidden folders are visible in your File Explorer). This worked for me.

@sudevpdas
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Uninstall, and then manually remove any leftover 'conda' (or similar) folders before reinstalling.

In my instance, the leftover folders where in my user path, and AppData\Local (make sure hidden folders are visible in your File Explorer). This worked for me.

Thanks, I was able to install it by doing so.

@Universe-89
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I am having the same issue but after deleting these file also noting changed only anaconda prompt is see after installing and conda is not recognized but python is recognized .

@docian
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docian commented Mar 19, 2019

i don't understand why have they closed this issue!? i'm getting the same issue after several attempts. odd behavior in many ways and lot of issues!

@ra67052
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ra67052 commented Mar 19, 2019

Same here I have spent the best part of day trying to get anaconda to work and any solutions do not work

@docian
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docian commented Mar 20, 2019

after several installing-uninstalling nothing is working: neither prompt, nor navigator. env path variables aren't updated (PYTHONPATH), conda is missing from /Scripts folder and so on and so forth.

@PickledBeef
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Here is the same issue. None of google solutions works.

@ra67052
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ra67052 commented Mar 23, 2019

I manged to find a solution, I uninstalled all IDE's like Pycharm (saved my files though) and then removed the all the python interpreters and the user defined environment
variable. Uninstalled all conda instances and deleted hided data and then Installed miniconda and then anaconda after that and it worked, spent 15 hours of my life trying to get this to work

@Universe-89
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Universe-89 commented Mar 24, 2019 via email

@ashishgumaste
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I was having the same issue, and I tried a lot of workaround..finally when I checked in my McAfee logs, I found this....

US<username> ran ANACONDA3-2019.03-WINDOWS-X86_64.EXE, which tried to access C:\ANACONDA\PKGS\LIBTIFF-4.0.10-HB898794_2\LIBRARY\BIN, violating the rule "PDF.EXE Malware", and was blocked. For information about how to respond to this event, see KB85494.

Since I am using a company laptop and cannot change/update McAfee settings I think I will give up installing Anaconda. Other alternative I think is to install Python separately from python.org and then do a pip install for Jupyter and other libraries

@philipesantos136
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Install 32bits versions works fine for me.

@ro-oliveira95
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Hi, I kept having the same issue every time I tried to install Anaconda 64 bit. I installed and uninstalled it multiple times and choose the different settings hoping to solve the problem. Finally, I decided to try and install the 32 bit instead and it worked, I got no connectivity issues and all installed perfectly.

This worked for me! After several tries and almost giving up from Anaconda.
Thank you sir :) @sharonv153

@matthewgson
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I had a same problem exactly described like above. I solved this issue by completely deleting previous miniconda installation (located in AppData) and deleting ALL registry that includes keyword miniconda.
Some of it may not be deleted but it works. Hope it might help someone.

@eduardohl
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eduardohl commented Jan 30, 2020

After a lot of trying I found something that worked well:
This post on stackoverflow explains you can install from an older version of anaconda:
https://stackoverflow.com/questions/57255100/why-isnt-anaconda-distribution-functioning-on-windows-10-64-bit

  1. Use this link: https://repo.continuum.io/archive/ and download Dec 2018 version

  2. After that update conda installation using :
    https://docs.anaconda.com/anaconda/install/update-version/
    https://www.anaconda.com/keeping-anaconda-date/

Voila!

@elbaraediscord
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Thank you it saved my life!

@Rohitkumar3796
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Hi, I kept having the same issue every time I tried to install Anaconda 64 bit. I installed and uninstalled it multiple times and choose the different settings hoping to solve the problem. Finally, I decided to try and install the 32 bit instead and it worked, I got no connectivity issues and all installed perfectly.

Thank You bro I tried and its done

@HridoyHazard
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i'm having the same issue now. tried 64bit and 32bit both but there were no problem while installing but after the installation i don't have anaconda-navigator in start menu or anywhere. i have this folder in installation directory.and if i open the conda.exe file it just automatically close after open. plz help
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@ForrestCY
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I started to self learning Python before but failed and stopped a while , pick up again recently .
I installed Pycharm community free version . Last year I replaced my computer .
Install python and pycharm , then Anaconda again . Since I am a novice learner , usually lines of code so using jupyter notebook within firefox is more convenient than in pycharm .

Days ago , I cannot open anaconda again . I then uninstalled it and installed again , but same , cannot even start.

Should I unintall ALL python versions , pycharm & Anaconda , mini conda .
I feel frustrated for a beginner to just install a software to start .

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