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1 change: 0 additions & 1 deletion app/posts/manage-training.md
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---
override:tags: []
layout: collection
date: 2000-01-01
title: Manage training for early career teachers
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2 changes: 2 additions & 0 deletions app/posts/manage-training/2021-05-20-service-may-2021.md
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title: Service May 2021
description: How initial journeys looked in May 2021
date: 2021-05-20
tags:
- school induction tutors
---

How the following journeys looked in May 2021:
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title: Nominating a School’s induction tutor
description: How a school nominates an induction tutor, to make decisions on its behalf
date: 2021-05-27
tags:
- school induction tutors
---

How a school nominates an induction tutor, to make decisions on its behalf


## User needs

**As a school decision maker i need to**
Expand Down Expand Up @@ -77,7 +77,7 @@ It's essentially a way of opting out of further notifications for this cohort, f
The unique nomination link that's emailed to users, has a token which is only valid for 21 days. Once that's expired, the user will see this screen and is prompted to [resend the nomination email](/manage-training/resend-the-induction-tutor-nomination-email/).

### The email you entered is used by another school
This error page appears when a user is trying to add a participant using an email address that is already used elsewhere in the service. ie. it is not just confined to the school or cohort. Emails per participant need to be unique as this is how users sign in and receive personal notifications.
This error page appears when a user is trying to add a participant using an email address that is already used elsewhere in the service. ie. it is not just confined to the school or cohort. Emails per participant need to be unique as this is how users sign in and receive personal notifications.

### An induction tutor has already been nominated for your school
Given the likelihood that the notification email being sent to a shared inbox, it's possible that another member of staff may have already actioned this nomination. If that's the case, we need to tell users that they no longer need to perform this task.
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title: Resend the school’s “nominate an induction tutor” email
description: How a school triggers the resending of the nomination email, incase it gets missed or the unique link expires.
date: 2021-05-31
tags:
- school induction tutors
---

How a school triggers the resending of the nomination email, incase it gets missed or the unique link expires.
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title: Notifying a new school induction tutor and first sign in
description: How a newly nominated school induction tutor gets notified and the journey they follow when signing in for the first time
date: 2021-06-03
tags:
- school induction tutors

---

How a newly nominated school induction tutor gets notified and the journey they follow when signing in for the first time
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title: A school chooses how they want to run inductions for a cohort
description: How a school sets up a cohort to use an approved training provider (FIP), the DfE accredited materials (CIP), declares they are designing their own induction or states they have no ECTs starting in the academic year.
date: 2021-06-09
tags:
- "induction programmes"
- cohorts
---

How a school sets up a cohort to use an approved training provider (FIP), the DfE accredited materials (CIP), declares they are designing their own induction or states they have no ECTs starting in the academic year.
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title: A school preparing to use an approved training provider (or the FIP)
description: How a school that's using a training provider, performs tasks such as signing up with a training provider and adding participants (ie. teachers and mentors).
date: 2021-06-10
tags:
- training providers
---

How a school has who's chosen to use a training provider, performs tasks such as signing up with a training provider and adding participants (ie. teachers and mentors).
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title: Notify a school that they've been recruited by a provider, and report if it's incorrect
description: How a school finds out that a training provider has recruited them, and their options for reporting a mistake
date: 2021-06-11
tags:
- notifications
- training providers
---

How a school finds out that a training provider has recruited them, and their options for reporting a mistake
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title: A school preparing to use the DfE accredited materials (or the CIP)
description: How a school that's using the DfE accredited materials, performs tasks such as choosing their training materials and adding participants (ie. teachers and mentors).
date: 2021-06-16
tags:
- training providers
- DfE accredited materials
---

How a school that's using the DfE accredited materials, performs tasks such as choosing their training materials and adding participants (ie. teachers and mentors).
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title: A school viewing and managing participants in a cohort
description: How a school that is either using an approved training provider (FIP) or using the accredited materials (CIP) accesses, views and manages individual participants in a cohort.
date: 2021-06-16
tags:
- cohorts
---

How a school that is either using an approved training provider (FIP) or using the accredited materials (CIP) accesses, views and manages individual participants in a cohort.
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title: A school adding participants to a cohort
description: How a school induction tutor adds Early Career Teachers and Mentors to a cohort
date: 2021-06-23
tags:
- cohorts
---

How a school induction tutor adds Early Career Teachers and Mentors to a cohort
Expand Down Expand Up @@ -84,7 +86,7 @@ Whilst having one user take ownership of a task can sometimes be a good idea (hi

## Error states
#### This email has already been added
This error page appears when a user is trying to add a participant using an email address that is already used elsewhere in the service. ie. it is not just confined to the school or cohort. Emails per participant need to be unique as this is how users sign in and receive personal notifications.
This error page appears when a user is trying to add a participant using an email address that is already used elsewhere in the service. ie. it is not just confined to the school or cohort. Emails per participant need to be unique as this is how users sign in and receive personal notifications.


{% from "screenshots/macro.njk" import appScreenshots with context %}
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src: 02-expected-start-it2.png
- text: "Participant dashboard charges"
src: 03-ppt-dashboard-changes.png
tags:
- cohorts
---

How might the ‘Manage training for early career teachers’ service deal with participants starting at different times throughout the academic year?
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#### Changes to the choose your term page

Content updated in the question and terminology changed from ‘training programme’ to ‘induction programme’ as this was more consistent with the language used throughout the service and guidance and better understood by users.

#### Participant dashboard changes

As a result of these changes the participant dashboard was updated to reflect the start term of each participant's induction.
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title: Iterations to eligibility checks
description: We recently made some updates to the eligibility checks on ECTs when they are registered on the service
date: 2022-05-25
tags:
- eligibility
---

We recently made some updates to the eligibility checks on ECTs when they are registered on the service, so that we ensure only eligible ECTS are marked as eligible and can complete funded ECF-based training delivered by providers.
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src: What’s Hugo Furst’s date of birth - Manage training for early career teachers - GOV.UK.png
- text: "What’s Hugo Furst’s email address?"
src: What’s Hugo Furst’s email address - Manage training for early career teachers - GOV.UK.png
tags:
- eligibility
---

As part of the launch of cohort 2 on the Manage training for early career teachers service, we gave school induction tutors (SITs) the ability to enter validation information for participants.
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href: https://lucid.app/lucidspark/b316a675-4ce1-4ca4-bc0e-77d536089dce/edit?viewport_loc=12491%2C6697%2C5303%2C2824%2C0_0&invitationId=inv_098f9fb2-fa2d-45cd-b607-f05cf6813973#
- text: Interim evaluation for ECF
href: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1078234/ECF_evaluation_interim_research_brief_2022.pdf
tags:
- DfE accredited materials
---

Research into how the core induction programme is performing to understand what improvements could be made. Early career teachers and mentors who are doing this training programme can access DfE accredited materials on the Support for early career teachers service.
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2 changes: 2 additions & 0 deletions app/posts/manage-training/2022-08-31-service-access.md
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href: https://docs.google.com/document/d/1V5vPA7isZdPxiA-EB3YWhZK97E4hrkNTKdfVOzFOFPs/edit#
- text: Lucid frame used for kick off workshop and problem framing
href: https://lucid.app/lucidspark/1eb36f49-7c10-42ab-9672-91d1db10861a/edit?view_items=~bOzJQNwnwuH&invitationId=inv_25b8b58b-4756-42c3-8fca-2dddbb2ab0fe#
tags:
- registration
---

What are the problems around accessing the Manage training for early career teachers service?
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items:
- text: Documentation on the data model changes
href: https://dfedigital.atlassian.net/wiki/spaces/CPD/pages/3653861377/Data+Model+Changes
tags:
- moving schools
---

## Background
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href: /manage-training/temporary-cohorts-for-ects-and-mentors/
- text: Supporting Schools in LP-DP Transition
href: /manage-training/supporting-schools-in-lp-dp-transition/
tags:
- school induction tutors
- registration
---

<video src="https://user-images.githubusercontent.com/128088/241957164-77ecc2e8-7f66-4a21-87a9-f23ca645203e.mp4" controls>
Expand Down Expand Up @@ -39,7 +42,7 @@ We also considered the concept of having two separate call-to-action (CTA) butto
Since all information was now easily accessible on the start page there was no longer a requirement to use the tabbed interface on the sign-in page.

### Minimalist version
After conducting multiple user-centered design (UCD) and research sessions we determined that the start page still contained an excessive amount of information, and having two call-to-action (CTAs) could be confusing for users. Consequently, we simplified the content on all pages and removed the secondary CTA from the start page. Additionally, we reworked the sign-in link based on user research to be more descriptive and serve two purposes:
After conducting multiple user-centered design (UCD) and research sessions we determined that the start page still contained an excessive amount of information, and having two call-to-action (CTAs) could be confusing for users. Consequently, we simplified the content on all pages and removed the secondary CTA from the start page. Additionally, we reworked the sign-in link based on user research to be more descriptive and serve two purposes:
1, offering a link to sign in or 2, change the induction tutor, which was previously unavailable to schools, without contacting support

### Confirmation page
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href: /manage-training/temporary-cohorts-for-ects-and-mentors/
- text: Supporting Schools in LP-DP Transition
href: /manage-training/supporting-schools-in-lp-dp-transition/
tags:
- dashboard
---

<video src="https://user-images.githubusercontent.com/128088/241957485-8c45f7c2-9aad-49e1-96c3-f1b235c75680.mp4" controls>
Expand All @@ -31,7 +33,7 @@ In the left column, we can clearly see each participant's name which is presente

In the right column that participant's status is displayed using color coded tags.

A significant amount of work has been done on completely reworking the status names, making them more descriptive and easier to understand as current statuses do cause a lot of confusion.
A significant amount of work has been done on completely reworking the status names, making them more descriptive and easier to understand as current statuses do cause a lot of confusion.

The design is fully responsive as a mobile as a mobile first design approach was used.

Expand All @@ -41,15 +43,15 @@ For mentors we can now see more information regarding their status. And we can a

For ECTs, we can also see more information regarding their status. And we can see who is mentoring them, which we can also change.

Here's an example of how the dashboard now highlights at the top of the page with the warning component, any ECT that is unassigned. The SIT can instantly assign a mentor to an ECT after which they will be displayed nested under that mentor with the warning gone as that task is now complete.
Here's an example of how the dashboard now highlights at the top of the page with the warning component, any ECT that is unassigned. The SIT can instantly assign a mentor to an ECT after which they will be displayed nested under that mentor with the warning gone as that task is now complete.


### New ways of working
During the design process, the team developed a collaborative approach using Figjam boards to share the iterations with the wider team. Team members provided feedback and identified conflicting views. Although useful, managing all the comments was time consuming.

The team also piloted a new way of prototyping, by working closely with developers to build a review app off the dev branch. This allowed us to access real accurate data of testing, which is better than using hard coded or dynamic data in a prototype. If successful, the design could be instantly deployed saving time.

Although the prototype kit still has its place for user and custom component testing, for complex work like this, prototyping and testing using a review app made more sense.
Although the prototype kit still has its place for user and custom component testing, for complex work like this, prototyping and testing using a review app made more sense.

We've only just started our user research on this and so far, the feedback has been excellent.

Expand All @@ -59,7 +61,7 @@ We developed new screens and implemented logic to handle scenarios where the LP/


### Outcome and Learnings
This was a very large piece of work and was done at speed to make the deadline. Upon recent design review, we can already see areas for improvements still, and further iterations will be made after the next round of user research is complete.
This was a very large piece of work and was done at speed to make the deadline. Upon recent design review, we can already see areas for improvements still, and further iterations will be made after the next round of user research is complete.

Lastly, the new way of working with a big change of team and we identified some minor areas that could be improved, which we will factor in next time.

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href: /manage-training/temporary-cohorts-for-ects-and-mentors/
- text: Supporting Schools in LP-DP Transition
href: /manage-training/supporting-schools-in-lp-dp-transition/
tags:
- dashboard
---

<video src="https://user-images.githubusercontent.com/128088/241957501-5deab459-06c3-4c97-a1a0-4c2965610e80.mp4" controls>
Expand Down Expand Up @@ -55,7 +57,7 @@ During testing, inconsistencies in routing were found, where changing the mentor

In the first iteration, the routing was made consistent, but the confirmation was unclear, and navigating back was awkward.

In the second iteration, routing users straight back to the manage mentors & ECTs page was explored but rejected due to the the confirmation message creating clutter on the page.
In the second iteration, routing users straight back to the manage mentors & ECTs page was explored but rejected due to the the confirmation message creating clutter on the page.

In the third iteration, we decided to create a new confirmation page with a clear h1 heading and a primary call to action button that routed users back to the manage mentors & ECTs page. This solved the routing problem and improved the user experience.

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href: /manage-training/new-manage-training-dashboard-second-iteration/
- text: Supporting Schools in LP-DP Transition
href: /manage-training/supporting-schools-in-lp-dp-transition/
tags:
- cohorts
---

<video src="https://user-images.githubusercontent.com/128088/241957527-1990f34c-7260-4433-828c-6a9723ee272a.mp4" controls>
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href: /manage-training/new-manage-training-dashboard-second-iteration/
- text: Temporary Cohorts for ECTs and Mentors
href: /manage-training/temporary-cohorts-for-ects-and-mentors/
tags:
- training providers
- delivery partners
---

<video src="https://user-images.githubusercontent.com/128088/241957550-41546a15-dd26-47a2-938b-df3680faf6d3.mp4" controls>
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1 change: 0 additions & 1 deletion app/posts/register-for-an-npq.md
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---
override:tags: []
layout: collection
date: 2000-01-02
title: Register for an NPQ
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1 change: 0 additions & 1 deletion app/posts/support-for-cpd.md
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---
override:tags: []
layout: collection
date: 2000-01-04
title: Support services
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