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The Income Reporting Playbook will offer guidance and templates to improve the client experience of providing income during benefit applications and renewals. It is currently being developed by Nava in conjunction with USDS and DSAC.

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Income Reporting Playbook

Disclaimer

This playbook is **NOT** a source of authoritative, legal, or regulatory guidance and has not been officially endorsed by the Center for Medicaid and CHIP Services (CMCS) or the Food and Nutrition Service (FNS). It is advisory only, and should be adapted appropriately for each state and scenario. Ultimately, it is the responsibility of state Medicaid and Supplemental Nutrition Assistance Program (SNAP) officials to ensure that implementation of any project is compliant with federal Medicaid and SNAP statute and regulations.

Refer to CMCS' website and FNS' website for up-to-date official guidance.

About the Project

This project is being developed by Nava in collaboration with USDS.

The Income Reporting Playbook will offer guidance and templates to improve the client experience of providing income during benefit applications and renewals. In this playbook, you’ll find:

  • Recommended best practices
  • Common terms and plain language definitions
  • Example language and visual templates for income Following this guidance can improve application form accessibility, equity, and usability.

Development and Software Delivery Lifecycle

The following guide is for members of the project team who have access to the repository. For more information on contribributing, see the Contributing section.

Local Development

Installation

brew install rbenv
rbenv install
bundle install

Running the development server

Note: This server does not rebuild automatically. After any code changes, you will have to re-run the make serve command for it to rebuild.

make serve

You should now be able to access the site at: http://localhost:4000/income-reporting-playbook/?secret=underconstruction

Contributing

We’re continuously improving and want to hear from you. Help us by emailing your feedback to Income-reporting-project@navapbc.com.

Codeowners

The contents of this repository are managed by Nava. You can contact Nava using this email address: Income-reporting-project@navapbc.com.

Policies

Open Source Policy

We adhere to the CMS Open Source Policy. If you have any questions, just shoot us an email.

Security and Responsible Disclosure Policy

Submit a vulnerability: Unfortunately, we cannot accept secure submissions via email or via GitHub Issues. Please use our website to submit vulnerabilities at https://hhs.responsibledisclosure.com. HHS maintains an acknowledgements page to recognize your efforts on behalf of the American public, but you are also welcome to submit anonymously.

For more information about our Security, Vulnerability, and Responsible Disclosure Policies, see SECURITY.md.

Public domain

This project is in the public domain within the United States, and copyright and related rights in the work worldwide are waived through the CC0 1.0 Universal public domain dedication as indicated in LICENSE.

All contributions to this project will be released under the CC0 dedication. By submitting a pull request or issue, you are agreeing to comply with this waiver of copyright interest.

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The Income Reporting Playbook will offer guidance and templates to improve the client experience of providing income during benefit applications and renewals. It is currently being developed by Nava in conjunction with USDS and DSAC.

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