UCM-UCSI ACPI device displays an error in Windows Device Manager #57
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Labels
bug
Something isn't working
novacustom_ns5x/7x_tgl
NovaCustom NS5x/7xMU (11th Gen)
novacustom_nv4x_tgl
NovaCustom NV4xMx (11th Gen)
Comments
mkopec
added
novacustom_nv4x_tgl
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Simply hiding the ACPI device doesn't work well, it causes the thunderbolt port to stop working. |
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Ok ... We hope this can be solved soon another way? |
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The problem does not occur on the latest firmware version: NV4xMZ/MB - firmware v1.3.0 |
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Issue moved from GitLab
Dasharo version
v1.0.0
Hardware details
Clevo NV41MZ, Clevo NV41MB
Affected component(s) or functionality
UCM-UCSI ACPI Device
Brief summary
The USB Type-C UCSI device is not functional and shows an error in device manager.
How reproducible
100%
How to reproduce
Steps to reproduce the behavior:
UCM-UCSI ACPI DevicedeviceExpected behavior
The device should not display an error in device manager
Actual behavior
The device displays an error in device manager
Screenshots
Device Manager on Windows 11:
Additional context
The UCSI ACPI device is not functional in previous Insyde firmware, despite not showing an error in device manager.
It's possible that the EC simply has a bugged UCSI implementation and therefore it may be best to hide the ACPI device.
Solutions you've tried
/cc @macpijan
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