Datadog agent returning bad request

[qzaidi]

Hi,
All of a sudden, our (Tokopedia) dd-agent forwarder logs are filled with this, and we can't see data on our dashboard

2016-06-02 14:33:34 WIB | ERROR | dd.forwarder | forwarder(ddagent.py:262) | Response: HTTPResponse(_body=None,buffer=<_io.BytesIO object at 0x7f8ab33fe3b0>,code=400,effective_url='https://5-6-3-app.agent.datadoghq.com/api/v1/series/?api_key=',error=HTTPError('HTTP 400: Bad Request',),headers={'Content-Length': '62', 'X-Content-Type-Options': 'nosniff', 'Strict-Transport-Security': 'max-age=15724800;', 'Dd-Pool': 'propjoe', 'Connection': 'keep-alive', 'Date': 'Thu, 02 Jun 2016 07:33:34 GMT', 'Content-Type': 'text/plain; charset=utf-8'},reason='Bad Request',request=<tornado.httpclient.HTTPRequest object at 0x7f8ab34cff50>,request_time=12.212316036224365,time_info={})
2016-06-02 14:33:34 WIB | WARNING | dd.forwarder | transaction(transaction.py:213) | Transaction 14 in error (3 errors), it will be replayed after 2016-06-02 07:34:34
2016-06-02 14:33:48 WIB | ERROR | dd.forwarder | forwarder(ddagent.py:262) | Response: HTTPResponse(_body=None,buffer=<_io.BytesIO object at 0x7f8ab33e8770>,code=400,effective_url='https://5-6-3-app.agent.datadoghq.com/api/v1/series/?api_key=',error=HTTPError('HTTP 400: Bad Request',),headers={'Content-Length': '62', 'X-Content-Type-Options': 'nosniff', 'Strict-Transport-Security': 'max-age=15724800;', 'Dd-Pool': 'propjoe', 'Connection': 'keep-alive', 'Date': 'Thu, 02 Jun 2016 07:33:48 GMT', 'Content-Type': 'text/plain; charset=utf-8'},reason='Bad Request',request=<tornado.httpclient.HTTPRequest object at 0x7f8ab52ea750>,request_time=12.603139162063599,time_info={})
2016-06-02 14:33:48 WIB | WARNING | dd.forwarder | transaction(transaction.py:213) | Transaction 39 in error (1

Pls. suggest.

[irabinovitch]

@qzaidi I'm sorry to hear you are encountering issues with the service. Can you send us a flare so that support can lend a hand?

Some additional instructions on filing support tickets can be found at:
http://docs.datadoghq.com/help/

[remh]

Closing this issue as it's being dealt through our support channel.