Freshdesk_scripts

Here are some handy scripts for working with the Freshdesk API.

You will need to declare a few variables at the top of each script in order to run it with your Freshdesk account.

Name		Name	Last commit message	Last commit date
Latest commit History 20 Commits
.ipynb_checkpoints		.ipynb_checkpoints
Agent activity logs for 2019 Jul 30 (Tuesday).png		Agent activity logs for 2019 Jul 30 (Tuesday).png
Agent activity report.png		Agent activity report.png
Article metrics.png		Article metrics.png
README.md		README.md
article_metrics_report.ipynb		article_metrics_report.ipynb
daily_agent_activity_report.ipynb		daily_agent_activity_report.ipynb
update_average_response_time_in_article.ipynb		update_average_response_time_in_article.ipynb

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