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redesign help to not go straight to qualtrics form #365

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profmikegreene opened this issue Jan 11, 2019 · 1 comment
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redesign help to not go straight to qualtrics form #365

profmikegreene opened this issue Jan 11, 2019 · 1 comment
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Epic: Kits Administration used by system admins or support staff Problem Statement New features start here

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profmikegreene commented Jan 11, 2019 •
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I am user trying to get help with something in Kits but can't help myself because the only help currently available is a link to a qualtrics form which makes me feel annoyed that I can't solve my problem and move on.

How might we (the Kits project team) redesign help to allow self-support and gather the information needed to more quickly support users?

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some relevant discussion on #17
@profmikegreene profmikegreene added enhancement small change to an existing feature feature large chunk of work that's part of a Problem Statement labels Jan 11, 2019
@profmikegreene profmikegreene self-assigned this Jan 11, 2019
@profmikegreene profmikegreene added Problem Statement New features start here Epic: Kits Administration used by system admins or support staff and removed enhancement small change to an existing feature feature large chunk of work that's part of a Problem Statement labels Jan 13, 2019
@joliet joliet mentioned this issue Mar 9, 2021
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joliet commented Mar 12, 2021

MVP for this is closed issue #591.

@joliet joliet closed this as completed Mar 12, 2021
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Epic: Kits Administration used by system admins or support staff Problem Statement New features start here
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