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knock-App-Privacy-Policy

Last updated March 23, 2022

This privacy notice for knockapp.io (doing business as knock), describes how and why we might collect, store, use, and/or share your information when you use our services.

Summary

What personal information do we process?

When you visit, use, or navigate our app, we may process personal information depending on how you interact with the app. Personal information includes:

  • First and Last Name
  • Email address
  • Password for the app
  • Job title

What financial information do we process?

When you create a profile, you will be asked to enter your commission scale as well as your upfront pay. This data will not be disclosed or sold to a third party. Your financial data will be used for the following:

  • Calculating more accurately your commissions and projected commissions
  • Tracking goals and incentives
  • Other app-specific calculations

How do you process my information?

We process your information to provide, improve, and administer our app, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason for doing so.

How do we keep your information safe?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our securityt and improperly collect, access, steal or modify your information.

1. What information to we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you create an account on the knock App, express an interest in obtaining information about us or our products and services, when you participate in activities on the app, or otherwise when you contact us.

Personal information we collect may include the following:

  • First and Last Names
  • Email addresses
  • Passwords
  • Job titles
  • Usernames
  • Name of door-to-door company you work for

Sensitive information we collect may include the following:

  • Financial data, such as commission scales, upfront pay and backend dates

Application data we may collect if you choose to provide us with access or permission:

  • Push Notifications: We may request to send you push notifications regarding your account or certain features of the app. If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

2. How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

3. When and with whom do we share your personal information?

We may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case will require those affilites to honor this privacy notice. Affiliates include joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners: We may share your information with our business partners to offer you certain products, services or promotins.
  • Other Users: When you share personal information or otherwise interact with public areas of the app (such as when you are part of a team), such personal information may be viewed by all users and thus may be made publicly available outside the app.

4. How do we keep your information safe?

Your information is stored in Firebase, a Google service providing secure data collection. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our securityt and improperly collect, access, steal or modify your information.

5. How can you contact us about this notice?

If you have questions or helpful comments about this notice, you may email us at ethan.kerr@knockapp.io.

6. How can you review, update, or delete the data we collect from you?

You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update or delete your personal information, please email us at ethan.kerr@knockapp.io.

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