Login - App is crashing when try to log in with High Traffic Account

[kbecciv]

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Action Performed:

1. Go to staging.new.expensify.com
2. Log in with account applausetester+1226abb@applause.expensifail.com/Feya86Katya

Expected Result:

Able to log in with High Traffic Account

Actual Result:

App is crashing when try to log in with High Traffic Account

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.1.42.4

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): applausetester+1226abb@applause.expensifail.com

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Recording.56.mp4

Expensify/Expensify Issue URL:

Issue reported by:

Slack conversation:

View all open jobs on GitHub

[MelvinBot]

Triggered auto assignment to @yuwenmemon (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[yuwenmemon]

@kbecciv can you try again one more time today to make sure it wasn't a temporary performance issue?

[kbecciv]

@yuwenmemon Retested with latest build 1.1.42.5 and still reproduced the issue.

Recording.62.mp4

[melvin-bot]

This issue has not been updated in over 15 days. eroding to Monthly issue.

P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!

[mvtglobally]

Issue not reproducible during KI retests. (First week)

[mvtglobally]

Issue not reproducible during KI retests. (Second week)

[mvtglobally]

Issue not reproducible during KI retests. (Third week) Closing