[HOLD] [$250] Web - Firefox- Search box - New chat selected through the search box does not open correct chat conversation

[kbecciv]

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Action Performed:

1. Go to URL https://staging.new.expensify.com/
2. Log in to any account
3. On the search box, search any user and select him/her
4. Repeat the step 3- On the search box, search any user and select him/her

Expected Result:

You must navigate to the chat conversation with the selected user

Actual Result:

New chat selected through the search box does not open correct chat conversation

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web/Firefox

Version Number: 1.1.73.1

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5600486_Recording__720.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause- internal Team

Slack conversation:

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @danieldoglas (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[danieldoglas]

I could not simulate this. Tested on firefox 101.0.1 (64-bit)

[danieldoglas]

Ok, I've tried again and could not simulate this. So I think we should close.

[kbecciv]

@danieldoglas QA team is able to reproduce this issue on version 1.1.85.2

Screen.Recording.2022-07-19.at.18.23.40.mov

[danieldoglas]

Can you possibly share which account you're using with me @kbecciv ? I still can't simulate that, for some reason

[kbecciv]

@danieldoglas Can you please try with credentials: yuriy.turbo+ch5@gmail.com/Aa111111

[danieldoglas]

@kbecciv I've tried with those credentials and I succeeded trying to search and open all the reports available.

Can you provide the access for the account in the video? Maybe there's something specific in that user.

[danieldoglas]

Looking through the logs in the video, something is redirecting the user to the last report, but there are no errors logged to justify it. Will need to do a step by step debugging

[kbecciv]

@danieldoglas On the video it’s HT account with 2fa, but it’s often appears on any account, for example: yuriy.turbo+ch5@gmail.com:/Aa111111

[danieldoglas]

I did try with that user, moving from all open conversations to others, but was not able to simulate.

Do you think you can generate a scenario where it will happen 100% of the times? I'm not sure why I can't simulate it. @PauloGasparSv think you can test this out to see if it happens for you?

[PauloGasparSv]

Can't reproduce it here either @danieldoglas. Also tested searching and choosing the second matching user (to see if the prob was choosing any but the first) and couldn't reproduce the error.

Firefox version: 102.0.1 (64-bit) (also tested on 98.0.1 64-bit)

[melvin-bot]

@danieldoglas Huh... This is 4 days overdue. Who can take care of this?

[danieldoglas]

Changing this to weekly since we can't reproduce it. It's still on my radar.

[danieldoglas]

Moving this one to @PauloGasparSv

[arielgreen]

https://www.upwork.com/jobs/~014e7b4b06037214d6

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @parasharrajat (Exported)

[melvin-bot]

Triggered auto assignment to @jasperhuangg (Exported), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

[parasharrajat]

As this is a navigation issue, let's hold this and add it to navigation project on the repo.

This will be tackled with other navigation issues.

[melvin-bot]

Looks like something related to react-navigation may have been mentioned in this issue discussion.

As a reminder, please make sure that all proposals are not workarounds and that any and all attempt to fix the issue holistically have been made before proceeding with a solution. Proposals to change our DeprecatedCustomActions.js files should not be accepted.

Feel free to drop a note in #expensify-open-source with any questions.

[jasperhuangg]

Unassigning myself for now since my plate is pretty full atm and this issue is on HOLD.

[arielgreen]

Removed Upwork job for now

[marcaaron]

I'm closing this. It doesn't seem reproducible.