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[Bug] Zendesk Auto Reply Email Content Formatting Issue - Paragraph tags with no margin/padding #1633

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ghost opened this issue Sep 13, 2019 · 3 comments
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@ghost
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ghost commented Sep 13, 2019

Hi,

It seems the &nbsp of Zendesk's email auto-reply is removed on the formatting when viewing it with Mailspring.

Please see attachment below for reference.

On Mailspring
image

On Gmail
image

@bengotow
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Hey! It looks like Mailspring's display of these emails was impacted by this change a while back to improve support for outlook messages: 1794025 which uses paragraph tags more like <br> tags. Will see if anything can be done about this.

@bengotow bengotow added the bug label Feb 17, 2020
@bengotow bengotow changed the title [Bug] Zendesk Auto Reply Email Content Formatting Issue [Bug] Zendesk Auto Reply Email Content Formatting Issue - Paragraph tags with no margin/padding Feb 17, 2020
@CodeMouse92 CodeMouse92 added the audit Auditing issue label Mar 2, 2021
@foundry376-bot
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This issue has been mentioned on Mailspring Community. There might be relevant details there:

https://community.getmailspring.com/t/zendesk-auto-reply-email-content-formatting-issue-paragraph-tags-with-no-margin-padding/929/1

@CodeMouse92
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We are in the process of migrating issues to Discourse, which can better facilitate discussion and discovery, and so GitHub Issues can focus on issues that are confirmed and slated for resolution in the near term. Learn more about the changes here.

As part of this, we've migrated this issue to Discourse:

https://community.getmailspring.com/t/zendesk-auto-reply-email-content-formatting-issue-paragraph-tags-with-no-margin-padding/929

Please consider joining that community and continuing the discussion there! Votes on the issue on Discourse will help raise its priority in our planning.

We're closing and locking the issue here as part of this migration. Rest assured, this doesn't mean the issue is being discarded or ignored.

We hope to see you on Discourse soon!

-The Mailspring Team

@Foundry376 Foundry376 locked and limited conversation to collaborators Mar 2, 2021
@CodeMouse92 CodeMouse92 added migrated Migrated to Discourse and removed audit Auditing issue labels Mar 2, 2021
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