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Error when sending crash report #3483

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safouat opened this issue Jun 19, 2023 · 4 comments
Closed

Error when sending crash report #3483

safouat opened this issue Jun 19, 2023 · 4 comments
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@safouat
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safouat commented Jun 19, 2023 •
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Hello everyone, I'm new to GNS3. When I installed it, I encountered an issue where I couldn't access the 3080 port. Despite turning off my firewall, the problem persists. Do you have any suggestions on how to fix this bug?
I have tried the command "netstat -ano | findstr :3080" to check if the port is being used by another process, but it give me any response. This indicates that there is no process currently using the port.
version:2.2.40.1
CPU:AMD RYZEN 5 5600U
image
@safouat safouat added the Bug label Jun 19, 2023
@grossmj
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grossmj commented Jul 6, 2023 •
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That's strange, do you use a proxy? Do you have these environment variables, HTTPS_PROXY and HTTP_PROXY, configured? Thanks.

@grossmj grossmj changed the title Could not connect to localhost on port 3080Short description of the bug Error when sending crash report Jul 6, 2023
grossmj added a commit to GNS3/gns3-server that referenced this issue Jul 6, 2023
@grossmj
Catch urllib3 exceptions when sending crash report. Ref GNS3/gns3-gui…
c226b2a 
…#3483
grossmj added a commit that referenced this issue Jul 6, 2023
@grossmj
Catch urllib3 exceptions when sending crash report. Ref #3483
e11ce27
@safouat
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safouat commented Jul 6, 2023

Thank you for your response. I resolved it by switching my os from Windows 10 to Ubuntu, which resolved the problem and everything worked fine ..maybe the problem was from my proxy because changing os=>network configuration . However, I then encountered a separate issue with VMware where I received an error message stating "couldn't open dev/vmmon." I was able to resolve this problem by disabling secure boot from my BIOS. After taking this step, GNS3 worked properly.

@grossmj
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grossmj commented Jul 6, 2023

Ubuntu is definitely better than Windows to run GNS3. Thanks for the feedback.

@grossmj grossmj closed this as completed Jul 6, 2023
@nuqleo
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nuqleo commented Jul 13, 2023

Hi all.
urllib3 is imported but missing in requirements.txt both in gns3-gui and gns3-server.

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@grossmj @nuqleo @safouat