Contact Center COE

[AmyFadida]

I had heard that the Contact Center RFP may have been released. Has it been released and , if so, where was it posted.

Amy Fadida

Please provide information about your job/role in the acquistion process as well as the name of your organization.

• Amy M. Fadida
• Principal
• Deep Water Point

Contact Center COE

Please indicate the the procurement(s) you are asking or commenting about.

• Cloud Adoption/IT Infrastructure Optimization
• CoE Project Management Office (PMO)
• Contact Center
• Customer Experience Collaboration Solution
• Customer Experience PMO
• Data Analytics Capacity Building
• Data Visualization and Analytics
• Voice of the Customer

Your questions or thoughts

_I have heard that the Contact Center RFP may have been released. If so, where was it posted? If it is still forthcoming, where will it be posted?

Thank you!_

[oghaffari]

It has not yet been released. We will update the repository once it has.