Govee Actions not Working

[Jason-society]

Pre-Checks

• The device is connected to WiFi.
• The device is supported by Govees API.

Operating System

Windows

Govee Device

Smart light bulbs and a floor lamp.

Bug Description

None of the actions I try to use on streamdeck are working. API is there. Streamdeck reads and sees the lights but when pushing a button to generate an action on the stream deck the lights do nothing.

Logs

The logs requested have too many characters for this box.

[Jason-society]

GoveeController.log

[tylertejas]

im having the same issue

[ardziej]

Your device is offline.
What you can do to confirm it:
curl --location 'https://developer-api.govee.com/v1/devices' \ --header 'Govee-API-Key: <API KEY>'

You will receive a list of your devices. Get values from data->devices->device & model

Then you can get more details:

curl --location 'https://developer-api.govee.com/v1/devices/state?device=<DEVICE>&model=<MODEL>' \ --header 'Govee-API-Key: <API KEY>'
In response: data.properties.online = false

Removing the device and adding it one more time with the WiFi setup solved the issue.(Govee App)

[GeekyEggo]

Thanks for all your patience whilst I look into this — I'm happy to say v1.3 is now available on Marketplace, and has been updated to use Govee's new API.

With this update comes support for more devices, and should hopefully resolve this issue. Please feel free to raise a new ticket if you encounter any problems. 🚀