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Handbrake on Ubuntu 16.04 #1009

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markinmadtown opened this issue Nov 19, 2017 · 25 comments
Closed

Handbrake on Ubuntu 16.04 #1009

markinmadtown opened this issue Nov 19, 2017 · 25 comments

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@markinmadtown
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Description of problem or feature request

I installed handbrake on my ubuntu 16.04 machine. On the previous upgraded edition, it worked fine. What is wrong with it is I stick a DVD in the drive, it scans it, but does not allow for me to rip it. I have tried other DVDs and they all do the same thing. Please help with my problem. I love the software, when it works......

I am using version 0.10.2 (x86_64)

Operating system and version (e.g., Ubuntu 16.04 LTS, macOS 10.3 High Sierra, Windows 10 Creators Update)

@bradleysepos
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It sounds like you may be using the broken build Ubuntu ships in their repository. Unfortunately, it’s not our package and we have no control of it.

Your best bet is to remove the known bad package and instead use the official PPA here: https://launchpad.net/~stebbins/+archive/ubuntu/handbrake-releases

@markinmadtown
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mark@mark-HP-Pavilion-g7-Notebook-PC:$ apt-get install handbrake-gtk
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
mark@mark-HP-Pavilion-g7-Notebook-PC:
$
mark@mark-HP-Pavilion-g7-Notebook-PC:$ apt-get install handbrake-cli
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
mark@mark-HP-Pavilion-g7-Notebook-PC:
$

When I open the terminal, and put the commands in, this is what I get....

Mark

@bradleysepos
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Hi Mark, you need to prefix your commands with sudo and enter your password when prompted. sudo apt-get ...

@markinmadtown
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I did and it tells me that the permission is denied. I am in the super-user account when I am doing this. If you look at the previous thread, you will see the commands that I used.

Mark

@bradleysepos
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Actually, your previous commands suggest you are logged in as mark and you didn’t use sudo, hence my suggestion. If you really are logged in as root, you have a system issue to resolve.

@bradleysepos
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Yeah, that won't work. You must be using a long out of date version of HandBrake; current is on M4 1.4.17 and uses SHA-256 hashes. Ideally you should install all build tools locally as we will be removing them from HandBrake proper.

@markinmadtown
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markinmadtown commented Nov 20, 2017 via email

@bradleysepos
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@mikorist's advice was for compiling HandBrake (badly). The PPA you're attempting to install is already compiled, so you don't need any build tools.

@markinmadtown
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markinmadtown commented Nov 20, 2017 via email

@sr55
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sr55 commented Nov 20, 2017

The process is the same for both versions of the operating system.

@markinmadtown
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markinmadtown commented Nov 20, 2017 via email

@bradleysepos
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Perhaps try using sudo as I suggested. It should solve your issues installing the official PPA.

@markinmadtown
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markinmadtown commented Nov 20, 2017 via email

@bradleysepos
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Okay, just to verify these are the commands that should work:

# install the PPA respository
sudo add-apt-repository ppa:stebbins/handbrake-releases
sudo apt-get update
# install HandBrake
sudo apt-get install handbrake-gtk
sudo apt-get install handbrake-cli

If these aren't working, please paste the output.

@markinmadtown
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markinmadtown commented Nov 20, 2017 via email

@markinmadtown
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markinmadtown commented Nov 21, 2017 via email

@bradleysepos
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Okay, please paste an activity log from the scan.

@sr55
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sr55 commented Nov 24, 2017

If we don't hear back, I'll close this off in the next day or so.

My guess is your not removing the copy protection from the source. (maybe had libdvdcss or something else installed before?)

@markinmadtown
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The DVD scans. Just like it would if it were working correctly. Just the start button to start encoding is not highlighted.

Mark

@sr55
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sr55 commented Nov 26, 2017

Can you provide the Activity log? https://handbrake.fr/docs/en/1.0.0/help/activity-log.html

@markinmadtown
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markinmadtown commented Nov 26, 2017 via email

@sr55
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sr55 commented Nov 26, 2017

[13:04:46] libhb: scan thread found 0 valid title(s)

There is nothing here that HandBrake can work with. Your source is probably copy protected. (Something HandBrake doesn't handle). You may have had libdvdcss installed in the past which would have allowed it to work with some discs. Either that or you were pre-ripping with a ripping utility.

Either way, the start button won't enable until you feed in a supported, non-copy-protected source.

Many people use MakeMKV for these purposes.

@markinmadtown
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markinmadtown commented Nov 28, 2017 via email

@PokeCaptain
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PokeCaptain commented Nov 28, 2017

@markinmadtown
https://www.videolan.org/developers/libdvdcss.html
NOTE THAT THIS IS FOR DVDS YOU LEGALLY OWN. PIRACY IS ILLEGAL!

@markinmadtown
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markinmadtown commented Nov 28, 2017 via email

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