Unable to receive admin's magic link email after successfuly deployment #2968
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Hey! I've tried deploying Hubs Cloud Personal on AWS and everything deployed successfully. But when I try to sign in with the admin email that I specified during stack creation, I don't receive the magic link email even though I see the message on the client as "Email sent to @gmail.com! ...". I've verified the admin email by clicking on the link sent by AWS. In my SES console, it shows both the domain and email address as verified on us-east-1. The admin email specified contains no caps. Am I missing anything else, or is there a place where I can check why the emails aren't sending? Thanks |
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Replies: 1 comment
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Thanks for checking all of those places! Very interesting. In the SES console, do you see the email outbound count go up? If you don't have any luck, please email hubs@mozilla.com for use to look into this further. For people searching this issue, here's instructions of where to check for your admin email address: |
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Thanks for checking all of those places! Very interesting.
In the SES console, do you see the email outbound count go up?
Double check no caps in the SES console + in CloudFormation stack parameters? -- sanity check just for me
If you don't have any luck, please email hubs@mozilla.com for use to look into this further.
For people searching this issue, here's instructions of where to check for your admin email address:
https://hubs.mozilla.com/docs/hubs-cloud-aws-troubleshooting.html#then-what-is-my-hub-stacks-admin-email-address