NOTE: This is widgets V4 documentation. Widgets V3 documentation. Information about widget versions.
Technical documentation on humany API, widgets and integration options
Humany supports a number of integration options. Depending on your use case you may prefer to use specialized plugins, a more general plugin API, direct REST integration or webhook actions.
Another consideration is type of interface being targeted. There are two main types of interface widgets - conversational and view-based.
The following picture describes the relation between API options in a view-based widget such as inline or floating.
The following picture describes the relation between API options in the bot conversational widget.
Humany widgets communicate with the backend service through a REST API. This section is directed at developers who aim at integrating with this API without using our widget APIs.
Read more and implementation details
Search for answers and retrieve content from the knowledge base.
List notices, news and alerts.
List and navigate to contact methods and post form data.
This API is subject to change and supported.
This API is subject to change and supported.
Pass information posted to the Web Service contact method to an external web hook and display the response to the user in the web widget.