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503: The Kafka request did not complete after 60 seconds. Please check that the cluster is responding. #34

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SurbhiAgarwal12 opened this issue Sep 20, 2019 · 2 comments

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@SurbhiAgarwal12
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Browser Version: 5.0 (Macintosh)
IBM Event Streams Version: IBM Event Streams Community Edition-2019.2.1
IBM Cloud Private Version: 3.2

When I connecting to IBM Event Streams UI, and clicked on generate the application. it fails with the error 503 - please is the cluster is up and running.
Although all event streams pods are running and it shows system is healthy.

@SurbhiAgarwal12 SurbhiAgarwal12 changed the title unable to connect to the cluster- 503: The Kafka request did not complete after 60 seconds. Please check that the cluster is responding. Sep 20, 2019
@EmmaHumber
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EmmaHumber commented Sep 20, 2019

Hi

Could you collect the output of

kubectl get pods -n NAMESPACE
kubectl describe pod RELEASE-ibm-es-rest-deploy-ID -n NAMESPACE

replacing the items in capital letters with appropriate values for your install

Thanks
Emma

@nictownsend
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Also, #29 - is this applicable to your case?

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