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server error when using Safari 6.0 (7536.25) #1

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rpyzh opened this Issue Aug 13, 2012 · 4 comments

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rpyzh commented Aug 13, 2012

After installing OntoMaton script, I started getting an error message when I open my spreadsheets. With "working..." menu status on the background, the message says:

A server error occurred. Please press 'Reload' in your browser.

As a result, OntoMaton menu option doesn't get loaded and all menu items are greyed out. When I refresh, following the suggestion from the error message, I simply get exactly the same error message and the menu is still inaccessible.

The same error pops up for every new spreadsheet I create. So, essentially, I can't create or edit Google spreadsheets in Safari. Running through OntoMaton setup in Chrome (v. 21.0.1180.75), I didn't have any issues.

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proccaserra Aug 13, 2012

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Thanks for reporting the issue!
Works fine on Safari 5.1.7.
A similar error message (ie. A server error occurred. Please press 'Reload' in your browser.) was triggered.
Refreshing the page and saving the document cured the problem.
TODO: install Safari 6.0 and test again.
Seems more a Safari issue than an Ontomaton one.

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proccaserra commented Aug 13, 2012

Thanks for reporting the issue!
Works fine on Safari 5.1.7.
A similar error message (ie. A server error occurred. Please press 'Reload' in your browser.) was triggered.
Refreshing the page and saving the document cured the problem.
TODO: install Safari 6.0 and test again.
Seems more a Safari issue than an Ontomaton one.

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proccaserra commented Aug 13, 2012

@rpyzh rpyzh closed this Aug 13, 2012

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rpyzh Aug 13, 2012

Yeah, switching the User Agent to Safari 5.1.7 allowed me to avoid the problem. Thanks!

rpyzh commented Aug 13, 2012

Yeah, switching the User Agent to Safari 5.1.7 allowed me to avoid the problem. Thanks!

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proccaserra Aug 14, 2012

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Thanks again for reporting this, we'll add the trick to the documentation and possibly add this to the video tutorial. Best.

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proccaserra commented Aug 14, 2012

Thanks again for reporting this, we'll add the trick to the documentation and possibly add this to the video tutorial. Best.

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