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Cannot see Pennsieve data files #644

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bvhpatel opened this issue Jun 24, 2022 · 4 comments
Closed

Cannot see Pennsieve data files #644

bvhpatel opened this issue Jun 24, 2022 · 4 comments
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Feedback Feedback through frontend type:bug Issue that prevents to perform a certain task, features that don't work as t

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@bvhpatel
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Long Story Short
I don't see the Pennsieve option in my Storage although I am connected to Pennsieve.

Expected Behavior
I expect to see Pennsieve listed in my Storage and be able to select a data file from Pennsieve.

Actual behaviour
I don't see the Pennsieve option in my Storage.

Steps to reproduce
After connecting osparc with Pennsieve, open an existing study and click on the Storage option. There should be Pennsieve listed besides "simcore.s3" but it is not.

Environment
Chrome Version 102.0.5005.115 (Official Build) (64-bit)

Additional context
This is happening since about 5 days ago. There was no issue before that.

osparc-pennsieve

@bvhpatel bvhpatel added type:bug Issue that prevents to perform a certain task, features that don't work as t Feedback Feedback through frontend labels Jun 24, 2022
@elisabettai
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Hi @bvhpatel, thanks for reporting this.
We're refactoring our storage and after that we can try to reproduce the issue.

In the meantime, regenerating the API key/token should solve the problem.

@sanderegg
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It seems that we have an issue with our pennsieve integration when listing data inside very large datasets such as:
image

current workaround is to restart the pennsieve integration in the backend. then it works again. This will need some further analysis though.

@sanderegg
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Goal for sprint Katherine Switzer

  • Fix the issue

@elisabettai
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This should now work, let us @bvhpatel if you still encounter any issue.

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Labels
Feedback Feedback through frontend type:bug Issue that prevents to perform a certain task, features that don't work as t
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