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Troubleshoot guide

Ignacio Urretavizcaya edited this page Dec 21, 2023 · 7 revisions

I get the "Could not connect with backend" error

If you are getting the Could not connect with backend error like in the screenshot below, then it's very likely that during the python installation something went wrong. This doesn't mean necessarily that you did something wrong, but fortunately for you it's an easy fix.

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Reinstalling Python

First of all, I would recommend to uninstall any version of Python you have installed and downlaod the LATEST one from here: https://www.python.org/downloads/

Now, when opening the installer you HAVE TO MAKE SURE TO CHECK THE BOX THAT SAYS "Add Python.exe to PATH" AND SELECT THE INSTALLATION THAT READS BELOW "Includes IDLE, pip and documentation" (both marked in red in the screenshots below)

python1

Then try to run the tool again when the installation is completed. If the issue persists, double click on the file named launch.bat.

If you get an error that reads something like:

'py' is not recognized as an internal or external command

Then probably something went wrong during the installation again. You can try opening the launch.bat in any text editor and change every pyfor a python

Then try to run again, af if it doesn't work, try to run again with the launch.bat.

If the error read something like:

'python' is not recognized as an internal or external command

Then try to search for a guide to add python to PATH enviormental variables.

However, it is very strange that if you installed python selecting the two options that were marked in red in the screenshot you still got any of the previous 2 errors.

Installing pip manually

If, on the other hand (which is still very strange if you selected both options marked in red) you get a similar error to this:

'pip' is not recognized as an internal or external command,

operable program or batch file.

Traceback (most recent call last):

File "C:\Users\XXX\AppData\Local\F1Manager23\Saved\SaveGames\DatabaseEditor-release\back\[back.py](https://back.py/)", line 2, in <module>

import websockets

ModuleNotFoundError: No module named 'websockets'

or something similar to no module named pip

This means that your system doesn't recognize the pip command. pip is a tool necessary for installing a library that doesn't come installed by default with Python. We'll try to manually install pip now.

Open a command prompt. This can be done typing in the Search bar windows cmd.

Now paste and enter the following command:

python --version

You should get an ouput similar to

Python 3.11.4 (This depends on what version you have installed, don't worry if the numbers change a bit)

If you didn't get this output and you got something similar to:

'python' is not recognized as an internal or external command

Then my only advice is to reinstall Python and triple check that you follow my instructions on the installer that I mentioned earlier.

If you got the expected output, then, paste and run the following command:

curl https://bootstrap.pypa.io/get-pip.py -o get-pip.py

And finally paste and run this command:

python get-pip.py

This should have installed pip and you now should be able to run the tool with no issues.

This didn't fix my issue, what can I do?

If all the previously mentioned steps didn't work, I would recommend trying to install Python from the Microsoft store as this has helped many people. If this doesn't work for you, I have no more solutions to offer :(

I see the tool too zoomed in, I can't see the bottom teams like Alpha Tauri or Williams!

image

If this is your case and you see something similar to the picture above, please search in the windows search bar Screen configuration and then in Scale turn it down to 125% or 100%. Recommended resolution is 1920x1080

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I don't get any error but my saves don't show up in the tool

In this case, you should see that the tool is Connected either by the notification sayin Connected succesfuly or the green dot with the word Connectedon the bottom right hand corner of the tool, but no saves are shown when hitting the save selector. It should look something like this: image

This is very simple, either you dropped a steam_autocloud.vdf into the folder and you went throught the wrong path to look for the saved games or you dropped the .sav files in another folder.

Remember, the correct path to the savedgames is C:\Users\XXX\AppData\Local\F1Manager23\Saved\SaveGames MAKE SURE YOU FOLLOW THE APPDATA PATH, if you go to your usual Program Files/Steam/steamapps/commmon/F1 Manager 23/... you WON'T FIND ANY .sav FILES

Then, just copy and paste the .sav files you want to edit in the Database Editor folder, the same one as where the run.vbs file is located. Just like save0.sav in the image: image

I can make changes in the tool but they don't transfer into the game

This is also very simple: if you don't see the Something went wrong. Please restart the tool error like in the next picture, it is HIGLY UNLIKELY tha the tool will not have saved your changes.

image

Whenever you see a notification on the top right hand side corner of the tool saying that Something went succesfuly it means that is saved. Driver transfers don't need any Save changes button to be pressed, while Stat, calendar and performance editing does. If the changes don't tansfer into the game it's one of two things: Either you didn't paste back the save file you just edited back into your SavedGames folder, or you loaded up the wrong save file int he game.