Dell API - V5

[pablitobin]

Hi!
Dell changes their API procedures to get warranty status. They are using V5 now.
Somebody knows how to fix it?

[nmarie276]

Hello.

Here is the documentation about the new API: http://techdirect.dell.com/API_DOCs/Dell%20Warranty%20API%20Version%205.zip
The current API (v4) will be shutdown at the end of the year: https://techdirect.dell.com/portal/InfoCenter.aspx#TechDirectAPIs

[LDanton95]

Hello,
I request a new API (V5) from Dell and read the documentation.
Unfortunately, I don't understand how to setup the new key for GLPI plugin.

Could someone can help me (us) to implement the new API on GLPI (9.3 for me).

Thanks a lot in advance.
Ludo.

[abpetit]

Hello,
The same for me, can someone help us please ?
Thanks,
Alex.

[LDanton95]

Hello,
I'm sure our issue could concerne many people who will need to change to the new Dell API.
I'll very appreciate if someone could help us.

Thanks in advance,
Ludo.

[keha35]

Hi,

The developpement for the api V5 is in progress.

Br.

[LDanton95]

Hi,
Ok Thanks !
Waiting for good news ;-)

Regards,
Ludo.

[nmarie276]

Hello.

Can you link the commit to this ticket? So we can test it.

Regards.

[boscorelly]

Hi,

The developpement for the api V5 is in progress.

Br.

Is it available in devel version ?

[eceirtjv]

Hi,

The developpement for the api V5 is in progress.

Br.

Hi,
any news about the developpement of the API v5?
Do you have some issue about it?

Thank you.

Cheers

[hesleymagno]

For ERROR

DELL API SUPPORT

Please note there is no Sandbox/Test endpoints applicable to Warranty V5 API. You can use same Access token URI and Warranty endpoints across test and production instances.

Kindly note Warranty V5 can’t be accessed directly through web browser as the step 1 is a HTTP POST Method.

As we have upgraded to OAuthTLS2.0 as the authorization process hence it will be two-step process now to access new endpoint(s):

1.            Generate Bearer token using client_id and client_secret
   

HTTP POST Method ; URI : https://apigtwb2c.us.dell.com/auth/oauth/v2/token

requestBody

grant_type = client_credentials

client_id = your client_id

client_secret = your client_secret

Content-Type = application/x-www-form-urlencoded

2.            Use the Bearer token to make Warranty API call (new endpoints for warranty V5 API) wherein Bearer token should be passed as Header whilst servicetag (s) as query parameter - refer Warranty technical specs for more details
   

HTTP GET Method - Below are the various URI

GetAssetHeader: https://apigtwb2c.us.dell.com/PROD/sbil/eapi/v5/assets?

GetAssetWarranty: https://apigtwb2c.us.dell.com/PROD/sbil/eapi/v5/asset-entitlements?

GetAssetSummary: https://apigtwb2c.us.dell.com/PROD/sbil/eapi/v5/asset-entitlement-components?

GetAssetDetail: https://apigtwb2c.us.dell.com/PROD/sbil/eapi/v5/asset-components?

Headers

Authorization = Bearer $token

body = @{

                          servicetags = $tag

[VincentLegros]

Hello,
Any Up ?
I have my Client_ID & my Client_Secret and the v4 stopped working on DELL site this Sunday Dec. 15th :(
This becomes, I guess for a lot of people, an urgent problem ;)
thanks in advance
Vincent

[LilianBoulard]

Hi,
Up !
Thanks

[pablitobin]

Somebody knows when will be a DEV version to test?

[bigben386]

Just curious if there is any broad ETA on this. I am hoping to avoid a several thousand dollar Warranty Master agreement.
Thanks

[tomolimo]

Hello,
I'm working on this issue, so WIP 😃
Regards,
Tomolimo

[tomolimo]

Hello,
Currently fixed for GLPI 9.2 see #80
Next week if I've time, I'll merge the fix for 9.3 and 9.4
Regards,
Tomolimo

[Langelot007]

Merci Tomolimo !
Nous espérons que tu auras le temps !

[tomolimo]

Hello,
Currently fixed for GLPI 9.3 see #81
GLPI 9.4 is coming 😃 ...
Regards,
Tomolimo

[tomolimo]

Hello
PR #82 is for GLPI 9.4
Thank you
Regards,
Tomolimo

[boscorelly]

what to use for Access token API address and Warranty API address ?

[tomolimo]

Hello,
Here are the default values that appear when default DELL template is requested:

Manufacturer web address: https://www.dell.com/support/home/product-support/servicetag/
Access token API address: https://apigtwb2c.us.dell.com/auth/oauth/v2/token
Warranty API address: https://apigtwb2c.us.dell.com/PROD/sbil/eapi/v5/asset-entitlements?servicetags=

Regards,
Tomolimo

[Torpyl]

Hi tomolino,

thanks for your job ! We have an issue, we d'ont have "submit" button to register the dell manufacturer configuration, any fix for this ?

thanks in advance

[tomolimo]

Hi tomolino,

thanks for your job ! We have an issue, we d'ont have "submit" button to register the dell manufacturer configuration, any fix for this ?

thanks in advance

Please open a new issue