Dropbox issue in 3.2.9

[filitchp]

Thumbnails within Dropbox don't seem to show up properly in version 3.2.9.
This occurs both in simulator (iOS 7 & 8) and on device running iOS 8.
XCode Version 6.1.1 (6A2008a)

[dzana]

Hi,

Sorry for late response.
Probobly this is a server site bug. We are invistagting the problem.
I let you know when we fix it.

[dzana]

Could you describe what type of file causes this problem. Is this always the same files?

I reproduce this bug only when I upload malformed file to dropbox, for example broken image from which the thumbnail cannot be created.

Maybe you could share me one of your file so I could test it?

[jtoy]

[filitchp]

In this particular version (3.2.9) all JPGs in Dropbox seem to show up with the strange thumbnail (see screenshot). We're sticking with this version for now because we need iOS 7 support and if I'm not mistaken this is the last version that supports iOS 7.

[marcoRS]

Hi, this bug still appears in Filepicker 4.1.2 under the ios 7.1 support branch. The thumbnails show up correctly using the Android filepicker sdk which makes me think it might be a malformed thumbnail image url.

Has there been any progress on this bug? Please let me know if I can help with testing.

[dzana]

Hi,

Unfortunately I have problem to reproduce this as described by above.
All image thumbnails are always shown properly.

I am able to reproduce this problem only with malformed files, but the problem exist on Android too.

Maybe you could send me file which causes problem, or maybe you could prepare some special test dropbox account which helps me testing this.

Regards,
Damian

[qwertypi]

Hi,

We are back to trying to debug this problem, after removing Dropbox from our production builds. The issue remains that, for Dropbox, image thumbnails do not show up (on either ver. 3.2.9 or 4.2.5). The FilePicker File Manager example, however, works fine for Dropbox.

The images below show this discrepancy on the same Dropbox account with the same Simulator device. Any thoughts on how to figure this out?

~Thomas

[qwertypi]

Digging a little deeper into Filepicker File Manager code, I noticed that the thumbnail URL as displayed in the log for that test pattern image is: https://dialog.filepicker.io/api/path/Dropbox/Photos/testPattern.png?format=thumbnail. But that URL returns not the thumbnail, but the image we're displaying. However, the code still displays the correct thumbnail.

The image it displays, however, is the same image that our app displays.

~Thomas

[martha444]

Hello there,

Have you tried 5.1.1 version?